Customer Support Team Lead Jobs in Falkenberg

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Customer Support Team Lead

Wise

profile Singapore - Singapore

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

13 days ago
Full Time

Customer Support Manager

Carlsberg

profile Falkenberg - Sweden

Vi söker en engagerad och erfaren kundtjänstchef som brinner för att erbjuda förstklassig service. För oss är kunderna alltid i fokus och deras behov är vad som driver vår verksamhet framåt. Vi vet att en hög kundnöjdhet bygger på att noggrant förstå och tillgodose varje kunds unika behov.Ansvarsomr...

30+ days ago
Full Time