Underwriter Operations Technician – Offline German Speaking (12 months)

Ready for your next challenge in insurance Apply now to join Chubb in Madrid as an Underwriter Operations Technician Offline.

Chubb is looking for an Underwriter Operations Technician Offline to support the end-to-end processing of offline business within the UWR Centre. This role helps ensure efficient operations accurate data handling and strong service delivery across underwriting support activities. This is a fixed term 12 months contract

Key Responsibilities:

• Support offline underwriting operations and language-dependent branch activities.
• Enter data into underwriting and other business systems accurately and within SLA.
• Prepare policy documentation and underwriting files to meet quality and audit standards.
• Manage broker and internal queries including credit control support and issue resolution.
• Support QA reporting and operational process improvements.
• Assist with system testing user acceptance testing and new business tools.
• Work closely with local teams brokers and the wider operations team to deliver excellent service.

• Strong analytical and communication skills.
• Fluent level in English and German. Any other european language (ideally Dutch Italian French or Spanish) would be highly appreciated.
• Some insurance experience with a desire to grow your career in the industry.
• Good attention to detail and a strong customer service mindset.
• Ability to work independently and collaboratively in a fast-paced environment.
• A proactive solution-oriented approach and willingness to learn new systems.
• Good commands using Ms Excel and AI tools.

What we offer in return:

• 12 months of fixed term contract
• 32days of vacation a year
• 2 days working from home option additional flexible days
• Working from home allowance
• Entry time flexibility
• Life and accident insurance
• Meal allowance
• Pension plan
• Flexible compensation scheme
• Wellhub
• Comprehensive Learning & Development offer

Our core valuesIntegrity Client Focus Respect Excellence and Teamworkguide how we live and work. We are committed to being an ethical and honest company fostering mutual trust and respect among our employees clients and partners. We strive to create a collaborative and supportive environment where everyone can perform at their best.

Chubb is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

We ensure our recruitment process is inclusive and accessible. If you require reasonable adjustments please let us know in your application or during discussions with our recruiters.