Trust & Safety Intern
Job Summary
Hey there!
Were Fever the worlds leading tech platform for culture and live entertainment.
Our mission To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach were revolutionizing the way people engage with live entertainment.
Every month our platform inspires over 300 million people in 55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology helping them scale innovate and enhance their events to reach new audiences.
Our results Weve teamed up with major industry leaders like Netflix F.C. Barcelona and Primavera Sound presented international award-winning experiences and are backed by several leading global investors! Impressive right
To achieve our mission we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience
Now lets discuss this role and what you will do to help achieve Fevers mission.
Meet the Team
As the legal team we support all areas of Fever by offering clear advice risk management and legal insight that allow teams to move quickly and stay focused on what matters. We ensure alignment with local laws and regulations to support safe and compliant growth wherever Fever operates.
Our team is structured in: Physical Security Risk and Resilience and Health and Safety. Together we cover the full spectrum of security and risk management to meet the needs of a growing global business like Fever.
Join us if you are ready to tackle global challenges and provide strategic legal leadership to protect the long-term success of a rapidly growing tech leader.
The Role
Fever is looking for a Trust and Safety Intern to join our team in Madrid. We are seeking an open-minded detail-oriented problem solver eager to dive into the world of platform integrity investigations and risk this role you will help protect the Fever ecosystem by ensuring we work with legitimate partners and maintain the highest standards of trust.
As a Trust and Safety Intern you will gain hands-on experience in operational support third parties screenings due diligence and policy creation. You will work closely with our specialists to conduct screenings handle investigations and support our Third-Party Risk Management (TPRM) framework. We are looking for a 4 to 6 months full time period (length negotiable and/or adaptable to academic needs including the need to work part time for all or part of the internship) to start as soon as possible (open to discussion). This is a unique opportunity to develop analytical skills in a fast-paced cross-border environment while helping the company scale safely.
What Youll Do
The Intern will report to the Trust & Safety Manager providing operational support and learning to handle key tasks including:
- Operational Support: Assist in the creation and refinement of team policies procedures and Standard Operating Procedures (SOPs).
- Investigations: Support comprehensive research on potential and existing partners to identify and respond to Trust & Safety violations.
- Screening & Due Diligence: Perform KYC (Know Your Customer) and KYP (Know Your Partner) checks to verify the legitimacy of entities and individuals.
- TPRM Maintenance: Assist in the maintenance and support of our Third-Party Risk Management tools and databases.
- Reporting: Help prepare clear detailed investigative reports and present findings to internal stakeholders.
- Fraud Detection: Collaborate with internal teams to identify patterns of fraud and abuse through OSINT and data analysis.
Who You Are
We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences and has the appropriate potential to grow through this internship.
No experience needed.
This role is located at Fevers HQ in Madrid although we can be flexible with the timing you will be expected to move there if you are currently living elsewhere.
In order to be successful in this role you will be:
- A Curious Learner: Eager to learn through experience and take ownership of tasks from day one.
- An Academic Achiever: Currently enrolled in a postgraduate/Masters program in Security Criminology or a related field in Spain.
- A Budding Specialist: Familiarity or academic knowledge of due diligence KYC/KYP processes or OSINT is highly valued.
- Analytically Minded: Able to synthesize complex information and identify red flags or risks.
- Communication Pro: Fluent in English and Spanish.
- Ethical & Discreet: Comfortable handling highly confidential and sensitive information with total integrity.
Why Youll Love It Here
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Madrid with possible travel across our markets
- Home office friendly
- Responsibility from day one and professional and personal growth
- Great work environment with a young international team of talented people to work with!
- We have free food drinks and fruit at the office!
Required Experience:
Intern
About Company
Discover and book the best experiences worldwide! Immerse yourself in concerts, art, events, top attractions, tours and many more things to do.