Technical Product Manager, OptiFlight

At SITA we keep airports moving airlines flying smoothly and borders open. Our technology and communication innovations power the success of the global air travel industry.

Youll find us in 95% of international airports working closely with over 2500 transportation and government clients. Each partnership brings unique challenges and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forward-were proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here we feel empowered supported and inspired to grow.

Are you ready to love your job

The adventure begins right here with you at SITA.

As the Technical Product Manager (TPM) for OptiDescent you are responsible for the successful definition delivery launch and operational evolution of the OptiDescent module within the OptiFlight suite.

You act as the bridge between Product Management Engineering Operations Delivery Customer Success and Commercial teams ensuring the module delivers measurable customer value and can be deployed supported monitored and scaled effectively.

You own the modules product definition delivery roadmap operational requirements backlog prioritization business methodology and stakeholder alignment. This is a hands-on product role combining Product Management and Product Ownership responsibilities including backlog ownership user story definition acceptance criteria technical requirement clarification and close day-to-day collaboration with engineering. You are the recognized subject matter expert for your module and support customer engagements business development activities product launches and strategic planning initiatives.

Key Responsibilities

Product Definition & Module Ownership

• Own the end-to-end product definition of OptiDescent.
• Translate OptiFlight strategy into module-specific objectives roadmap initiatives and delivery plans.
• Define product capabilities limitations assumptions dependencies and operational expectations.
• Maintain module documentation and ensure clarity of product scope across all stakeholders.
• Ensure alignment between product requirements customer needs operational constraints and engineering feasibility.
• Act as the primary product authority for OptiDescent across the organization.

Delivery Roadmap & Execution

• Define and maintain the OptiDescent delivery roadmap.
• Prioritize features technical enablers quality improvements and operational readiness activities.
• Coordinate cross-functional delivery efforts across Engineering Operations Data Science Customer Delivery and Product teams.
• Identify dependencies risks and mitigation plans to support successful product delivery.
• Track roadmap execution and provide regular progress updates to leadership and stakeholders.
• Drive launch readiness activities and support post-launch monitoring and continuous improvement.

Product Ownership & Agile Delivery

• Own and prioritize the product backlog.
• Define user stories acceptance criteria and detailed requirements.
• Work closely with engineering teams to clarify requirements and validate delivered capabilities.
• Participate in sprint planning backlog refinement sprint reviews and retrospectives.
• Support release planning and prioritization decisions.
• Ensure delivered features meet customer operational and business requirements.

Operational Readiness & Delivery Model

• Define and maintain the operating model for OptiDescent.
• Define operational processes for deployment monitoring model maintenance incident management and customer onboarding.
• Ensure operational teams have the documentation training and tools required to support the product.

Cross-Functional Alignment

• Contribute to the alignment across OptiFlight modules ensuring consistency of user experience business logic and product direction.

• Support sales enablement product positioning and early commercial ramp-up of the product.

• Work closely with Product Management Operations Engineering Data Science Customer Delivery and Commercial teams.

• 7 years of experience in Product Management Technical Product Management Product Ownership Solution Engineering or related roles.
• Experience in aviation software flight operations flight planning performance engineering or fuel-efficiency optimization.
• Understanding of aircraft performance aerodynamics EFB solutions and operational airline processes.
• Experience working in Agile software development environments.
• Ability to translate complex technical concepts into business value and actionable product requirements.
• Strong stakeholder management and cross-functional leadership skills.
• Proven experience coordinating delivery across engineering operations and business teams.
• Strong analytical and problem-solving abilities.

NICE-TO-HAVE

• Familiarity with or strong curiosity for AI/ML-powered products predictive models or optimization systems.

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your teams needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP) for you and your dependents 24/7 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: At SITA we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning Microsofts Enterprise Skills Initiative and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling Harvard Business Publishing for people leadership Stanford for strategic development and many others we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse support of our Employment Equity Program we encourage women aboriginal people members of visible minorities and/or persons with disabilities to apply and self-identify in the application process.