Technical Lead Observability RDT Digital Operations and Reliability

At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.

As Tech Lead for Application Observability you will drive the technical strategy architecture and end-to-end delivery of our observability platform. You will elevate engineering standards across the organization by mentoring senior engineers promoting architectural consistency and ensuring our products are scalable secure and cost-effective throughout their this role you will balance deep technical execution with high-impact leadershipcoaching team members supporting live capabilities and effectively negotiating priorities with cross-functional stakeholders.

Description of the area

The Digital Operations and Reliability function ensures the proactive management and maintenance of the optimal performance reliability and availability of all RDT enterprise-wide digital platforms and Infrastructure minimizing disruption to business processes across the value chain and guaranteeing compliance.

Observability Tools Engineering team plays a key part within Operational Predictive Intelligence providing scalable Observability platforms and frameworks that empower Application and Infrastructure teams enabling a shift from reactive firefighting to proactive engineeringaccelerating developer velocity reducing MTTR and driving SRE adoption

Job Responsibilities

• Technical Leadership & Architecture Strategy: Drive the technical vision architectural roadmap and high-level design for the Application Observability platform and frameworks. Ensure solution scalability high availability security and cost-efficiency across the entire product lifecycle.

• Observability & SRE Practice: Lead the design and deployment of enterprise-grade observability capabilities (e.g. Grafana Cloud) and telemetry frameworks. Promote Open Telemetry Standards and good practices. Drive SRE adoption across application and infrastructure teams to shift from reactive firefighting to proactive engineering reducing MTTR and accelerating developer velocity.

• DevSecOps & Platform Automation: Oversee and advance IaC principles (Terraform Vault Ansible) automated CI/CD pipelines (GitLab CI GitHub Actions Jenkins) and containerized infrastructure (Kubernetes multi-cloud platforms). Enforce robust DevSecOps and security practices throughout the delivery pipeline.

• Engineering Excellence & Mentorship: Establish engineering standards code quality benchmarks and architectural consistency. Coach and mentor senior engineers and geo-distributed technical team members fostering a culture of continuous learning innovation and knowledge sharing.

• Cross-Functional Collaboration & Stakeholder Engagement: Partner closely with the Product Owner architects cross-functional stakeholders and external MSPs/vendors to negotiate priorities translate product strategy into actionable technical specifications and ensure alignment with organizational goals.

• Governance Compliance & Operational Resilience: Ensure all implemented technical solutions comply with quality regulatory and security standards (especially within healthcare/pharma domains). Support ITSM processes participate in technical audit remediation and contribute to Disaster Recovery and operational resilience planning.

Qualifications

Education / Experience

• Education: Bachelors or Masters degree in Computer Science Software Engineering or a related technical discipline.

• Relevant Experience: 7 years of hands-on experience in software development DevOps/DevSecOps or platform engineering driving complex technical initiatives.

• Regulated Industry Context: 2 years of experience working in a multinational highly regulated setting (pharmaceutical biotechnology or healthcare technology experience is strongly preferred).

• Team Leadership: Proven track record of guiding mentoring and inspiring geo-distributed engineering teams through influence collaboration and technical expertise.

Technical Skills

• Observability Solutions: Deep expertise in Application Observability tools frameworks and vendor solutions (e.g. Grafana Cloud Datadog Splunk OpenTelemetry LogicMonitor).

• Infrastructure as Code & Cloud: Proficiency in IaC tools (Terraform Cloud HashiCorp Vault Ansible Consul) and public cloud infrastructure (AWS Azure or GCP).

• Containers & CI/CD: Hands-on experience with container platforms (Docker Kubernetes) and modern CI/CD tooling (GitLab CI GitHub Actions Jenkins).

• Software Engineering & Scripting: Sound knowledge of full software development lifecycles source control (GitLab/GitHub) and scripting/programming languages (e.g. Python).

• Architecture & Delivery: Understanding of solution information and process architecture as well as Agile delivery frameworks and tools (Jira Confluence).

Additional Qualifications

• Communication: Excellent oral and written communication skills in English with the ability to articulate complex technical decisions clearly to both technical teams and senior business leaders.

• Problem-Solving & Innovation: Intellectual curiosity and strong analytical skills to solve complex delivery and architectural challenges with innovative solutions.

• Enterprise Mindset: Ability to break down organizational silos manage MSP/vendor interactions and align technical execution with overarching business strategies.

A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.

Lets build a healthier future together.

Roche is an Equal Opportunity Employer.