Standard CS Whatchmaker

The standard customer service Watchmaker reports directly to the Workshop Manager  and supports the achivement  of the workshops quality performance and service objetives.

• Perform complete maintenance and repair operations on Audemars Piguet watches including uncasing movement servicing dial and hand fitting and encasing.
• Diagnose technical issues and execute repairs on quartz and mechanical calibers from R020 up to chronograph calibers (R050).
• Adjust escapements and carry out dynamic poising to ensure optimal movement performance and accuracy.
• Ensure all repairs meet Audemars Piguet technical standards quality requirements and delivery expectations.
• Follow all Customer Service and company procedures including technical quality and operational processes.
• Contribute to continuous improvement initiatives including the SPIRALE project to enhance workshop efficiency and repair quality.
• Maintain accurate workmanship while achieving performance productivity and cost objectives defined by the strategic plan.
• Use and maintain workshop tools and equipment properly ensuring they remain in excellent working condition and comply with safety standards.

Qualifications :

• Demonstrated expertise in complete maintenance and repairs including chronograph calibers while ensuring the highest technical standards.
• Strong ability to meet quality productivity and turnaround time objectives in a Customer Service workshop environment.
• Proven capability to identify improvement opportunities propose corrective actions and actively contribute to continuous improvement initiatives such as the SPIRALE project.
• Excellent interpersonal skills with a strong sense of initiative quality commitment collaboration and effective communication within cross-functional teams.

Additional Information :

Competitive salary.

Professional development opportunities 

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law.

Remote Work :

No

Employment Type :

Full-time