Specialist, Underwriting Support
Job Summary
Who are we
American International Group Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience AIG member companies today offer a wide range of non-life insurance life insurance pension solutions and other financial services to customers in more than 80 countries and jurisdictions. This diverse offering includes products and services that help businesses and individuals protect their assets manage risk and provide retirement security
Your future team
AIGs insurers develop insurance solutions that address the risks of companies and individuals embodying AIGs tradition of innovation bringing groundbreaking insurance solutions to market for our changing world. AIGs underwriters help source insurance solutions for risk from a range of areas including life insurance commercial real estate and business interruption aviation financial lines accident environment catastrophes high net worth individuals and boardroom liabilities.
AIG Operations has a great opportunity to be a part of the underwriting support team and help the underwriters.
The role
Your contribution to AIG
You will contribute to the growth and profitability of the AIG AESA unit by providing administrative support to specific business units (Accident and Health Financial Institutions Property) in Europe. You serve both internal and external customers by performing administrative tasks; respond to customer requests; resolving complaints & maintaining data quality in systems. Youll consistently meet service levels and performance goals in terms of volume accuracy and quality.
Main tasks and responsibilities
Work with underwriters and Shared Services Centers (SSC) partners for end-to-end processing of new renewed policies and approvals
Liaise with brokers/clients gather information needed to prepare quotes (either for new submissions or renewals) and update reviewers when deemed necessary
Participate in maintenance activities:
Update systems when deemed necessary
Policy booking and issuance
Follow-up of outstanding invoices support of cancellation letters preparation when deemed necessary
Underwriter support in collecting and processing documentation for purchased reinsurance (if applicable)
Liaise with brokers/clients to obtain information needed to prepare adjustments to policies where the premium is based on rate (TO travel salaries ...)
Works with the Collection Department
Collaboration with the underwriters:
Setting up systems and acceptance platforms
Provide technical direction to acceptance of workflow management tools: research and solving processing problems in workflow management tools
Assisting with data/portfolio management
Assist with data integrity
Supporting YOUR projects on an ad-hoc basis
Compliance/Conduct support
What are we looking for
- Prioritization able to navigate and switch between multiple systems
- Client Servicing ability to anticipate the clients needs (internal and external) and act proactively
- Troubleshooting identify problems and solutions that are aligned with the right solutions
- Attention to detail show attention to detail to ensure accurate documentation is maintained
- Good time management skills ability to tackle multiple priorities organize work and meet deadlines
- Excellent communication skills in Dutch good level of English (and French)
#LI-AIG
At AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most far-reaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .
Functional Area:
UW - UnderwritingAIG Europe S.A. (Spain branch)Required Experience:
IC