Social Media Community Manager Internship
Job Summary
Level Up Your Career with Zynga!
At Zynga we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive our games have been downloaded over 6 billion timesconnecting players in 175 countries through fun strategy and a little friendly competition.
From thrilling casino spins to epic strategy battles mind-bending puzzles and social word challenges our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille Words With Friends Zynga Poker Game of Thrones Slots Casino Wizard of Oz Slots Hit it Rich! Slots Wonka Slots Top Eleven Toon Blast Empires & Puzzles Merge Dragons! CSR Racing Harry Potter: Puzzles & Spells Match Factory and Color Block Jamplus many more!
Founded in 2007 and headquartered in California our teams span North America Europe and Asia working together to craft unforgettable gaming experiences. Whether youre spinning strategizing matching or competing Zynga is where fun meets innovationand where you can take your career to the next level.
Join us and be part of the play!
Position Overview:
Were looking for a Community Manager Intern to help manage engage and moderate the Community and Social Media channels of our games.
This is a hands-on role under the guidance of our Social Media and Community Manager. From day one youll be taking ownership of real tasks running Discord operations keeping the social calendar on track and keeping a close ear to what players are saying across all our channels. The ideal candidate loves games and is a heavy Discord and social media user: creative plugged in and ready to get things done.
What Youll do:
On Discord
- Be the main point of contact with Discord moderators across servers.
- Take ownership of day-to-day operations: publishing content monitoring activity handling escalations keeping things running smoothly and report regularly on server activity
- Proactively suggest actions and improvements to keep players active and engaged.
On Social media
- Own the social media content calendar: scheduling and publishing posts across channels (Facebook Instagram TikTok YouTube X etc.).
- Join content planning sessions and contribute ideas!
Community listening
- Engage with players across all channels to make sure they feel heard and represented.
- Flag issues potential crises and emerging trends before they escalate.
Stay sharp
- Keep up with whats evolving on platforms and competitors and bring suggestions when something is worth trying.
What are we looking for
- High level of English both written and spoken its our working language.
- Proficiency in Discord as a user. This is the core of the role. If youre already active in gaming servers thats a strong signal.
- Strong communication skills and a good eye for content. Youll be engaging with players and representing our games online.
- A genuine interest in social media: you follow whats trending you notice what works and you have opinions about it.
- Experience as a moderator in gaming or online communities is a plus.
- Fluency in additional languages is a plus.
Academic background
Wed expect candidates to be currently enrolled in a university degree in Communication Marketing Journalism Digital Media or a related field. A university internship agreement (convenio de prácticas) is required.
We are proud to be an equal opportunity employer which means we are committed to creating and celebrating diverse thoughts cultures and backgrounds throughout our organization. Employment with us is based on substantive ability objective qualifications and work ethic not an individuals race creed color religion sex or gender gender identity or expression sexual orientation national origin or ancestry alienage or citizenship status physical or mental disability pregnancy age genetic information veteran status marital status status as a victim of domestic violence or sex offenses reproductive health decision or any other characteristics protected by applicable law.
As an equal opportunity employer we are committed to providing the necessary support and accommodation to qualified individuals with disabilities health conditions or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at to request any accommodations or for support related to your application for an open position.
Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram WhatsApp or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack and you should not engage. Zyngas in-house recruitment team will only contact individuals through their official Company email addresses (i.e. via a email domain).
Required Experience:
Intern
About Company
Online games & mobile games offer limitless fun! Play the most popular free games around by Zynga - Farmville, Hit it Rich, Zynga Poker and many more!