SIM Card Operations Manager

AXON Networks delivers a robust AI-driven analytics-based orchestration platform and a wide portfolio of next-gen high-speed routers that leverage the newest Wi-Fi technologies. Together these technologies give ISPs the ability to manage and troubleshoot their networks in real time and to deliver an outstanding customer experience.

AXON Networks is a trusted strategic partner for its customers helping them evaluate their current technologies and business models and creating and executing strategies that enable them to innovate faster accelerate their digital transformations and strengthen their relationships with consumers.

AXON Networks is headquartered in Irvine CA USA with Asia HQ in Singapore and also operating in Denmark Spain and Vietnam.

AXON Networks is seeking a SIM Card Operations Manager (OSS) to strengthen the operational technical and vendor management processes that support SIM card production SIM profile development SIM inventory and SIM management platform integration.

This role sits within the Mobility organization and will help scale a business-critical area of the platform. SIM card management is a major value driver for AXON Mobility with a significant portion of business value tied directly to effective SIM lifecycle management.

This is a functional management role with no direct reports. The successful candidate will bring structure technical depth and disciplined execution to SIM operations so there can a focus on broader strategic priorities while the organization improves operational readiness lifecycle control and vendor delivery.

• Own SIM inventory operations: Manage SIM card inventory documentation tracking lifecycle readiness and operational controls.

• Lead SIM profile development: Coordinate SIM profile creation and updates with internal teams and external vendors.

• Manage BAP testing: Oversee BAP testing for new SKUs and approve or decline new BAPs within established operating requirements.

• Drive platform integration: Support integration of SIM management tools into the AXON Mobility platform and related operational workflows.

• Lead technology evaluation: Run proofs of concept for SIM-related technologies market solutions and operational improvements.

• Manage strategic vendors: Own day-to-day vendor relationships with Valid Thales and other partners involved in SIM production profiles and lifecycle operations.

• Own SIM profile lifecycle management: Manage ordering maintenance OTA strategy termination end-of-life planning and replacement activities for SIM profiles.

• Improve operational maturity: Maintain awareness of relevant market solutions and recommend process tooling and vendor improvements where appropriate.

Candidates with demonstrated proficiency in the following areas will be highly preferred:

• SIM card operations: Inventory management profile development production coordination and SIM lifecycle governance.

• BAP and SKU readiness: Testing processes for new SKUs BAP approval workflows and operational release readiness.

• Mobile telecom technologies: SIM/eSIM concepts OTA platforms mobile core network concepts and related telecommunications operations.

• OSS/BSS and platform integration: Integration of SIM management tools with CMP BSS OSS and mobility platform workflows.

• Vendor management: Hands-on coordination with SIM vendors such as Valid and Thales including technical delivery issue resolution and production planning.

• Operational process design: Documentation controls lifecycle tracking and scalable routines for technical operations teams.

• Bachelors degree in Computer Science or a related technical field.

• 3-5 years of experience in SIM operations mobile technology telecommunications OSS/BSS or technical operations.

• Experience with SIM card inventory management SIM profile development BAP testing and SIM management tools.

• Ability to manage external vendor relationships and coordinate delivery across internal and external stakeholders.

• Strong technical communication skills with the ability to translate operational needs into clear requirements and execution plans.

• Working knowledge of mobile telecom or core network environments; direct experience with SIM vendors OTA platforms CMP/BSS platforms or related mobile network technologies is preferred.

• Masters degree in Computer Science or a related technical discipline is preferred.