Senior Technical Writer

The Senior Technical Writer is an individual contributor role embedded at the intersection of Product Engineering and Customer Experience. The right person owns every piece of content that helps our Sales and customers understand install integrate with and get value from Webfleets products across hardware software and developer-facing APIs from first draft through translation publication and ongoing maintenance. It is a high-scope high-ownership role that requires equal comfort with structured authoring tools developer documentation project coordination and stakeholder management. This position liases with complex stakeholders vendors and marketing to drive the associated deliverables across the business into our product portfolio.

Heres a little taste of your challenge:

Product Content:

• Product kits posters and box inserts (print-ready and digital formats) including in-box and online materials localised for all markets.

• Version control and update cycles tied to product releases.

• Maintain the Product Availability Matrix ensuring quarterly accuracy.

User & Installation Guides:

• Digital user guides for all hardware and software products.

• Installation guides formatted for knowledge base and video library.

• Maintenance and accuracy review on existing documentation.

Webfleet Release Communications:

• Quarterly digital release calendar for customers and partners.

• Release notes for hardware and software updates.

• How-to and technical workflow content for end users.

API & Documentation:

• Customer-facing API reference docs integration guides and changelogs.

• documentation covering setup configuration and use cases.

• Maintain accuracy as endpoints and integration specs evolve.

Localization & Translations:

• Manage the on-premise translations platform day-to-day.

• Intake route and track all translation requests from internal teams on non- marketing projects.

• Own vendor procurement review cycles and quality sign-off for product required translations.

Cross-Team Collaboration:

• Embedded partner to Product and Engineering on all new releases.

• Translate technical specs and changelogs into customer-ready language.

• Coordinate content readiness as part of the release process.

Content Maintenance:

• Keep all materials current as products evolve.

• Audit and retire outdated content across all channels.

• Ensure consistency across formats markets and languages.

Who are you:

• 5 years technical writing for hardware or software products

• Experience writing API and developer-facing documentation

• Experience managing a TMS or localization platform

• Proven ability to own a content calendar independently

• Strong grasp of structured authoring (DITA Markdown or similar)

• Excellent written English comfortable reading engineering specs API references and changelogs

Strong Differentiators:

• Experience with OEM or partner integration documentation

• Experience with print-production workflows (packaging inserts)

• Background managing external translation vendors

• Familiarity with knowledge base platforms (Confluence Jira etc.)

• Exposure to video scripting or production coordination

• Multilingual proficiency is a plus not a requirement

How success is measured:

On-time delivery - content ships with the product not after.

Translation accuracy - zero critical errors reaching market.

API doc quality - developer support tickets from doc gaps trend down.

Content freshness - all materials current within one release cycle.

Stakeholder satisfaction - Product & Engineering rate content as release-ready.

Lets not forget the good stuff!

• Working from home up to 3 days a week

• 500 euros gross to set up your home office and additional monthly home office allowance

• Chance to work abroad for 40 working days per year

• Birthday off and volunteering time off

• Additional health and dental insurance

• 100% employer funded pension scheme

• Lunch childcare or transportation vouchers

• Unlimited access to LinkedIn Learning

• Access to Gofluent platform to learn new languages

• Free access to CALM (top mental health app)

• Employee Assistance Program

• Discount on Bridgestone tyres.

Who are we

Webfleetis Bridgestones globally trusted fleet management solution. More than 50000 businesses across the world use it to improve fleet efficiency support drivers boost safety stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.

Webfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad global corporate commitment clearly defines the value Bridgestone is promising to deliver to society customers and future generations in eight focus areas: Energy Ecology Efficiency Extension Economy Emotion Ease and Empowerment. These provide a compass to guide strategic priorities decision making and actions throughout every area of the business.

More information at:. Follow us on X:@WebfleetNewsand LinkedIn@Webfleet. For more information on Bridgestone corporation visitor theBridgestone Newsroom.

Want to join us
If thats a yes please apply and upload yourCV (In English)

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status or disability status.