Senior Project Manager Digital Payments

Join a mission-driven team that thrives on innovation and excellence as we revolutionize the world of commerce by connecting businesses with the tools they need to surpass their customers expectations. As a Customer Project Manager within our dynamic Enterprise Accounts division youll be at the forefront of this exciting transformation playing a pivotal role in crafting seamless customer experiences throughout their journey. Your mission will be to engage with clients navigating them through the intricacies of project setup and implementation ensuring every interaction is guided by our robust project framework and methodology. Picture yourself as part of a diverse international team that collaborates passionately in the Merchant Services sector focusing on Southern Europe region. Here empowerment and cooperation are more than just values - theyre the pillars supporting our innovative quest to redefine customer satisfaction. Embrace this remarkable opportunity to make a difference and inspire the next wave of commerce excellence.

• Ensure timely implementation of customer projects aligning with customer requirements scope and budget.
• Govern projects with all relevant stakeholders to deliver high-quality solutions that meet customer expectations.
• Manage end-to-end customer projects from deal confirmation to transaction processing ensuring seamless transitions.
• Serve as the single point of contact during the entire Order to Cash process managing customer experience.
• Define integration scope align with customer requirements and support pre-sales and project business case development.
• Develop stakeholder management plans and maintain effective project planning within business and budget priorities.

We look for big thinkers. People who can drive positive change step up and show whats next people with passion can-do attitude and a hunger to learn and practice this means:

• You are B2B client-oriented with a positive proactive and professional attitude ready to tackle challenges.
• You excel in people project and time management ensuring seamless and efficient operations and solutions.
• You possess a bachelors degree or equivalent work experience essential for understanding operational flows.
• You have 7 to 10 years of experience in a similar role showcasing your ability in the fintech industry.
• You communicate fluently in Spanish and English both verbally and in writing enhancing stakeholder relationships.
• You demonstrate strong stakeholder management skills making customer and merchant relationships invaluable.
• You are a passionate team player with a strong technical affinity and a knack for clear communication.

At Worldline youll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn grow and accelerate your career.
• Work in an international environment with cutting edge technologies.
• Enjoy a wide range of benefits: company bonus hybrid remote working flexible remuneration.

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