Senior Product Manager (Portuguese), Amazon Alexa

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The Amazon Alexa International team is looking for a Senior Product Manager to own and shape the Alexa experience for customers in Portugal.

In this role you will contribute to the product vision and roadmap for Alexa in the Portuguese marketplace identifying customer opportunities setting priorities and driving execution across a complex cross-functional landscape. You will work backwards from Portuguese customers to determine what a truly delightful locally relevant personal assistant experience looks like and then make it happen.

In this role you will define ambiguous problems shape goals from customer insight and data and design solutions that scale. You will make high-judgment calls with incomplete information navigate technical trade-offs alongside engineering partners and balance near-term delivery against long-term architectural integrity. You will take calculated risks in pursuit of ambitious outcomes and own the results.

If you are passionate about AI love building products that delight millions of customers and want to shape the future of Alexa in Portugal we look forward to your application.

Key job responsibilities
- Drive the product vision and strategy for Alexa in Portugal: define the what and why not just the how working backwards from Portuguese customer needs and market dynamics
- Drive the product roadmap end-to-end: identify opportunities prioritize effectively and deliver measurable customer experience improvements
- Navigate ambiguity; problems and approach may not be defined. Use expertise customer insight and data to determine the right goals and design long-term solutions
- Be the Voice of the Customer: conduct or commission customer research usability studies and market analysis to distinguish representative signal from anecdotal feedback across the Portuguese customer base
- Drive data-informed decisions: define success metrics analyze data and customer behaviour and identify the highest-leverage opportunities for improvement
- Collaborate cross-functionally with engineering science design localization marketing legal and operations teams: influence without authority to build alignment across teams with different priorities
- Own launches and post-launch performance: drive awareness adoption and continuous optimization of the Alexa experience
- Contribute to organizational planning: participate in strategic planning write narratives and drive product discussions with Senior Managers and Directors
- Evaluate technical trade-offs: understand how technology choices influence customer outcomes ask the right questions and balance feature delivery with sustainability

*Please note Amazon is an English-speaking company day-to-day

About the team
This role is part of the Alexa International organization which develops and supports the Alexa experience across all international markets. You will operate within the European team working closely with country teams across Europe while contributing to the Portuguese marketplace roadmap. The team is passionate about building locally relevant delightful experiences powered by AI technology.

Location for this role is in Madrid.

- Experience in customer-facing product development and product management including defining launching and optimizing product and services
- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
- Experience with product localization and building locally relevant customer experiences
- Experience applying GenAI tools (e.g. coding assistants AI agents) to accelerate delivery and/or improve quality
- Native-level (C2) fluency in written and verbal Portuguese including cultural fluency including regional humour tone idiom and social context

- MBA or Masters degree in management business administration economics engineering marketing
- Speak write and read fluently in Spanish
- Experience with voice/AI products conversational interfaces or natural language technologies

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