Senior Product Manager Openbank App (Digital Channels)

IT STARTS HERE

Santander () is evolving from a global high-impact brand into a technology-driven organization and our people are at the heart of this journey. Together we are driving a customer-centric transformation that values bold thinking innovation and the courage to challenge whats possible.

This is more than a strategic shift. Its a chance for driven professionals to grow learn and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Openbankthe digital bank of Santander Group is transforming the financial sector by helping millions of people from different countries managing their money.

We deliver simple fast and secure mobile-first banking experiences through everyday banking lending and investments. Our core DNAsimplicity agility and technologydrives us to make banking accessible intuitive and innovative.

Working through multidisciplinary teams we prioritize innovation collaboration and digital transformation. We make decisions quickly learn from our users and constantly adapt. Were seeking passionate individuals who are excited about digital innovation eager to impact millions of lives and ready to thrive in a dynamic high-performing agile environment.

THE DIFFERENCE YOU MAKE

Openbank is looking for a Senior Product Manager based out of Madrid.

You will lead one cross-functional squad focused on improving the Openbank mobile app for Individuals.

You will partner closely with Engineering Design/UX Data Operations Customer Growth Customer Needs and Risk Legal and Compliance. You will also collaborate with other product teams platform teams and international stakeholders across Openbank and Santander.

Your job is to identify the highest-impact opportunities within your area turn them into clear product bets and lead your squad from discovery shipped product measurable outcomes.

This is a hands-on product leadership role focused on strategy discovery prioritisation and value delivery. It is not an operations service-delivery or project-coordination role.

Were shaping the way we workthrough innovation cutting-edge technology collaboration and the freedom to explore new ideas. To succeed in this role you will be responsible for:

• Own the vision roadmap and prioritisation of the Openbank app experience.
• Lead one cross-functional squad aligning Engineering Design Data and business partners around clear customer and business outcomes.
• Define and own product metrics across activation engagement conversion retention self-service and customer satisfaction.
• Lead continuous discovery using product data customer feedback UX research and experimentation.
• Identify high-impact customer problems and simplify complex journeys across the app.
• Translate customer and business needs into clear hypotheses MVPs product requirements and success criteria.
• Prioritise based on customer value business impact strategic alignment regulation and technical feasibility.
• Work closely with other product managers to create a consistent and connected app experience across journeys.
• Monitor performance after launch and use evidence to improve iterate or change direction.

WHAT YOULL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. Were enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge skills and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• 6 years in product management owning mobile-first consumer products from discovery through launch and optimisation.
• Experience leading a cross-functional squad in a complex product-led organisation.
• Strong product sense and a track record of UX excellence: simplifying complexity and building intuitive customer journeys.
• Zero-to-one major feature or product-rebuild experience: taking ambiguous problems from idea shipped product measurable outcomes.
• Experience in banking fintech financial services or another regulated digital environment. (Preferred)

Language

• Fluent in English (Required)
• Fluent in Spanish (Preferred)

Hard Skills

• Data-informed mindset; comfortable with funnels instrumentation experimentation and KPI ownership. (Required)

• Strong discovery and prioritisation skills using customer evidence product data and business impact to make clear decisions. (Required)

Soft Skills

• Excellent communication and stakeholder management.
• A strong sense of ownership: you lead your area end-to-end move with pace and deliver measurable outcomes in a high-complexity environment.

WE VALUE YOUR IMPACT

Your contribution matters and its recognized. You can expect a fair competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.

• We offer more than just a paycheckour benefits are designed to support your life your goals and your well-being now and into the future.
• Your health is our priority. Through BeHealthy our global wellness programme we promote Holistic wellbeing
• We know family is everything. Thats why we offer parental leave childcare support and family-friendlyprogrammes tailored to each life stage.
• Were enable our teams to go beyondthrough global opportunities and broad career paths.
• We believe in the power of helping. You can dedicate part of your working hours to volunteering

Were here to keep you motivated help you reach your goals and celebrate your progress every step of the way.

Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity sexual orientation ethnicity religion age political orientation union membership nor disability status.

We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build.

The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank S.A. with registered office at Avenida de Cantabria n/n 28660 Boadilla del Monte (Madrid) for the sole purpose of managing your participation in the selection processes and where appropriate to formalise your recruitment.

For further information about your rights and data protection please read the Openbank Privacy Policy applicable to this type of data processing here

READY TO TAKE THE NEXT STEP IN YOUR JOURNEY