Senior Infrastructure Engineer
Job Summary
At SITA we keep airports moving airlines flying smoothly and borders open. Our technology and communication innovations power the success of the global air travel industry.
Youll find us in 95% of international airports working closely with over 2500 transportation and government clients. Each partnership brings unique challenges and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forward-were proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here we feel empowered supported and inspired to grow.
Are you ready to love your job
The adventure begins right here with you at SITA.
We are seeking a Senior Infrastructure Engineer to join our Platform Operations team in Barcelona. This role is focused on operating and optimizing critical production infrastructure within a measurable performance-driven operations environment. The successful candidate will demonstrate strong ownership urgency in incident response and a continuous improvement mindset with exposure to automation and emerging AI-driven operational capabilities.
- Operate and manage global production infrastructure ensuring high availability reliability and performance of customer-facing services.
- Take end-to-end ownership of incidents ensuring rapid resolution and clear communication with stakeholders.
- Work within a measurable operations framework proactively improving SLA adherence MTTR and operational KPIs.
- Troubleshoot complex cross-platform infrastructure issues across compute storage virtualization containers and cloud environments.
- Drive operational excellence by continuously improving monitoring alerting and observability practices.
- Identify develop and implement automation opportunities to reduce manual effort and improve consistency (Infrastructure as Code scripting tooling).
- Contribute to the adoption of AI-assisted operations (AIOps) predictive alerting and intelligent automation where applicable.
- Collaborate with DevOps Engineering and Security teams to ensure platforms meet non-functional requirements (availability performance scalability and security).
- Ensure compliance with governance and security standards including ISO 27001-related controls.
- Maintain accurate documentation and runbooks to support operational readiness and knowledge sharing.
- Participate in a 24x7 on-call rotation demonstrating accountability and urgency during escalations.
- Strong ownership mindset with accountability for service outcomes not just tasks.
- Ability to operate effectively in a high-pressure always-on production environment.
- Data-driven approach to operations using metrics and KPIs to guide decisions and improvements.
- Continuous improvement mindset focused on automation simplification and standardization.
- Proactive identification of risk and preventative action to avoid incidents.
- Clear communicator during incidents and when coordinating across teams.
- 3 to 5 years of hands-on experiencein infrastructure/platform operations roles.
- Strong experience in implementing monitoring and maintaining on-premise enterprise infrastructure.
- Proven experience working in measurable operations environments (SLAs KPIs incident management).
- Experience with cloud platforms (Azure AWS or GCP).
- Strong troubleshooting skills across Linux/Windows systems virtualization containers (Docker/Kubernetes).
- Experience with Infrastructure as Code and automation tools (Terraform Ansible etc.).
- Scripting or programming experience (Python Bash or similar).
- Exposure to AI/automation tooling in operations (monitoring intelligence predictive analytics or similar).
- Understanding of networking fundamentals (TCP/IP DNS load balancing).
- Experience working within ITIL or SRE-based operational models.
- Degree in Computer Science Engineering or related field (or equivalent experience).
- Relevant certifications (cloud infrastructure or automation) are a plus.
Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.
Flex Week: Work from home up to 2 days/week (depending on your teams needs)
Flex Day: Make your workday suit your life and plans.
Flex-Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP) for you and your dependents 24/7 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
Professional Development: At SITA we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning Microsofts Enterprise Skills Initiative and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling Harvard Business Publishing for people leadership Stanford for strategic development and many others we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse support of our Employment Equity Program we encourage women aboriginal people members of visible minorities and/or persons with disabilities to apply and self-identify in the application process.
Required Experience:
Senior IC
About Company
At SITA we lead one of the most exciting and advanced industries in the world. With us, there are no limits for people looking to explore the edges of possibility and beyond. We are the world’s leading specialist in air transport communications and information technology. Around the ... View more