SENIOR EVENT MANAGER DEDICATED PHARMA ACCOUNT (fmd)

At egg we make experiences. Real ones.

The kind that take creativity sharp thinking attention to detail and every now and then a sense of humour when everything changes five minutes before launch.

We work across countries cultures and clients so things move fast and no two days look the same. Thats part of what we enjoy. It also means we need people who can stay calm under pressure take ownership and care about getting things right.

No big egos. No hiding mistakes. No silent chickens in this nest.

Which brings us to you

You understand that great client experiences dont happen by chance. They are the result of strong processes effective planning clear accountability and teams that have the support they need to perform at their best.

You enjoy helping people succeed bringing structure to complexity and ensuring that projects are delivered consistently compliantly and efficiently. Youre equally comfortable discussing account performance with senior stakeholders mentoring project teams or stepping into an event when operational support is needed.

In this role you will work 100% on one of our key pharmaceutical clients.

• Lead the production and delivery of congresses meetings symposia and brand experiences ensuring projects are delivered on time within budget and in line with client requirements

• Coach mentor and support Project Managers and operational team members helping develop capabilities and drive delivery excellence across the account

• Partner with the Account Lead to monitor client satisfaction operational performance resource allocation and overall account health

• Monitor SLAs KPIs compliance requirements and RAID logs identifying risks proposing solutions and driving continuous improvement

• Oversee account financials including budget consolidation forecasting reporting and operational performance tracking

• Improve delivery standards processes templates reporting tools and AI-enabled ways of working that increase efficiency and quality

(We really mean it. Candidates who do not meet the following criteria will not be considered.)

Experience & skills

• 8 years of experience within an event agency environment including significant exposure to pharmaceutical and/or healthcare clients

• Proven experience working on dedicated client accounts with complex governance compliance and operational requirements

• Strong experience managing event delivery operational processes reporting frameworks and team coordination

• Demonstrated expertise in resource planning utilization management forecasting and budget oversight

• Advanced knowledge of Cvent and strong proficiency in Microsoft 365 including Excel-based reporting and analysis

• Exceptional stakeholder management leadership and communication skills with the ability to influence and support teams at all levels

• Fluency in English and Spanish written and spoken (No scrambled oeufs at egg svp.)

How we work at egg

Things move fast here. Priorities shift. Clients expect excellence.

The people who thrive at egg tend to:

• Take ownership and get things done

• Stay calm when priorities change

• Focus on outcomes and quality

• Be comfortable with ambiguity

• Look for smarter ways of working including AI and technology

• Balance creativity with structure and execution

Bonus points if...

• Previous experience overseeing a dedicated pharmaceutical account at regional or global level

What we bring to the table

• Flexible working setup (remote in some places hybrid in others)

• Competitive salary performance-based bonus

• Home office / tech stipend lunch vouchers

• Smart supportive colleagues who genuinely enjoy working together

• International career opportunities annual global offsite in somewhere excellent

• Free coffee pet-friendly offices and a culture that cares about people as much as performance

(Yes the coffee is good. Were not monsters.)

The hiring process

• Online application (youve swiped right)

• First intro call (weve swiped right too lets see if theres chemistry)

• First interview (time to crack things open a bit)

• Second interview (meet the family dont worry theyre mostly well-behaved eggs)

• Offer (were in love. hope you are too)

The most important bit

At egg feedback goes in all directions: up down and sideways. We believe accountability and kindness can coexist.

Its okay to make mistakes here as long as we own them learn from them and dont keep serving them sunny-side up forever.

Were proud of a team made up of people from all walks of life backgrounds and perspectives. We believe this makes our work better our thinking sharper and our outcomes stronger.

We welcome applications from all genders including transgender and non-binary people as well as BIPOC communities LGBTQ2S communities and people with visible and non-visible disabilities.

We are also an ESG-driven company committed to making a positive impact beyond our own walls.