Sales Operations Specialist — Junior

Location: Barcelona (Hybrid) Type: Full-time

Started in 2016 Frekuent is now the all-in-one payment and loyalty platform for unattended environments 500 clients 100M transactions a year 2.5M users across Spain France Italy Portugal and Singapore. We turn one-time buyers into lifetime clients with cashless contactless effortless payments: less friction more reasons to come back.

2026 has been our biggest year yet weve hyperscaled from 40 to 100 people with more hires on the way and closed a 6M funding round to fuel whats next.

And were just getting started our goal is to become the default payment and loyalty layer behind every unattended transaction everywhere.

Curious Check us out at .

As our SMB sales & account management team keeps growing the back office needs someone dedicated to keeping it running onboarding CRM documentation tickets and the day-to-day coordination between clients and internal teams so the Team Lead and front-line reps can stay focused on selling and managing accounts.

This is a first-role-in-sales kind of seat. You dont need to have done this before: youll ramp up with close guidance from your Team Lead learn how sales operations and payments fit together from the inside and build the foundations for a career in sales ops.

• Support customer onboarding and activation preparing contracts documentation and data collection alongside your Team Lead
• Coordinate installations and follow-ups so new clients go live smoothly
• Keep CRM data clean consistent and up to date across the pipeline
• Help Account Managers and Account Executives with day-to-day account requests
• Log and track incidents escalate to the right team and keep clients updated as issues get resolved
• Support billing adjustments and subscription changes under supervision
• Keep dashboards and reports current so the team always has visibility
• Help maintain playbooks templates and internal documentation flagging bottlenecks or recurring issues as you spot them

• 02 years of experience in sales ops support admin or a similar role internships count and were just as interested in the right mindset as the résumé
• Organized and structured with a natural instinct for process rather than just tasks
• Comfortable with spreadsheets; no prior CRM experience required but you pick up new tools fast
• Strong attention to detail and a problem-solving streak
• Clear communicator comfortable flagging issues or ideas to your Team Lead rather than sitting on them
• Fluent in Spanish or English with at least an intermediate level in the other (written and spoken)
• Takes ownership of whats assigned to you and follows it through to the end

• Have some hands-on exposure to a CRM (Salesforce HubSpot or similar)
• Have supported a sales or account management team before even as an internship
• Are comfortable using AI tools to speed up repetitive admin work
• Have brushed up against sales funnels involving KYC installations or product customization

• Fast autonomous low-bureaucracy.
• We measure output not hours in a chair.
• Resilience means iterating until it works not giving up early.

A hybrid model that works Enjoy the energy of our office 3 days a week and the flexibility of working remotely the other 2.

Flexible schedule because we trust you to own your time and your outcomes.

Meal vouchers Enjoy a monthly support of meal vouchers to make your workdays tastier.

Health & wellness private health insurance and discounted gym memberships to keep both body and mind in top shape.

Learning & development English classes and role-specific training because your growth is part of our journey.

23 days of paid time off plus local holidays because great ideas need space to rest.

A dynamic fast-growing environment where each day is unique and every idea counts.

A collaborative mindset surrounded by people who genuinely enjoy building together.

Regular afterwork & teambuilding events activities to relax connect and strengthen team bonds.

If youre ready to jump into an exciting environment and make a real difference this is the place for you.

By applying for this job the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Frekuents Privacy Policy.