Sales Manager

Team Management & People Development

• Under the supervision of the Boutique Manager designs the optimum organization recruits the right profiles and ensures proactively talent pipe-line in his/her boutique. Drives performance and compensation management ensures people development (career committees mid-year discussions training & development plans) motivates and reinforces engagement

• Is responsible for of the integration and training of new comers

• Ensures the day-to-day management training coaching and motivation of the boutique team

• Ensures the day-to-day management of the Care Service team

• Assists the Boutique Manager to optimize boutique performance and profitability notably through the breakdown of all boutique targets into monthly daily and individual targets

• Assists the Boutique Manager to monitor the boutique KPIs

Boutique Performance Management

• Assists the Boutique Manager to make a diagnosis based on a solid performance analysis review of competencies and environment to define action plans to achieve Maison boutique and category sales targets

• Leads the implementation and monitoring of the action plans

Boutique Operations & Administration

• Is responsible for the back office and administration of the boutique

• Ensures the execution and delivery in time of all boutique reports

• Oversees the boutique expenses

• Implements group Maison and boutique policies procedures and guidelines

Client Relationship & Portfolio Development

• Assists the Boutique Manager to ensure a unique and highly professional client service within the boutique

• Assists the Boutique Manager to implement and monitor the ROI on CRM programs and actions

• Acts as an Ambassador of the Maison and supports the Boutique Manager to build direct contact with VIPs

HOW WILL YOU EXPERIENCE SUCCESS WITH US

• You havepreviousretail management experience and experience leading teams challenging client-facing environment

• You are results oriented andhave the ability totake initiative

• You are agile comfortable embodying change and leading in complex and ambiguous contexts.

• Excellent analytical skills and client centricity mindset

• Strong leadership skills to organize animate a team with genuine values of inclusivity and trust

• Fluentin Spanish and English both verbally and in writing is mandatory proficiencyin any other language is a plus

WHAT MAKES OUR GROUP DIFFERENT

Our true power does not lie in our similarities but in the rich diversity of our arts cultures and human skills as well as our specific ability to foster untapped potential.

• We value freedom collegiality loyalty and solidarity.

• We foster empathy curiosity courage humility and integrity.

• We care for the world we live in.