Receptionist

Southpaws are looking for a Full-Time Receptionist to join our new team.

Our team of highly skilled and compassionate veterinarians nurses and support staff work together to deliver exceptional care to every patient and family they see. As our hospital continues to grow were looking for passionate individuals who share our commitment to excellence teamwork and genuine care. If you love animals and want to make a meaningful difference every day wed love to hear from you.

About you:

You are a compassionate customer-focused professional who brings warmth resilience and attention to detail to everything you do. Youre confident working both independently and as part of a close-knit team and you communicate clearly and calmly even under pressure.

• Minimum 2 years experience in Reception or Customer Support
• Exceptional customer service skills and professional phone manner
• Strong time management and multitasking ability
• A polite resilient and empathetic nature
• High attention to detail
• Confidence using initiative and problem-solving independently
• Willingness to get involved in all areas of the clinic
• An energetic driven and team-oriented approach

Dont meet the 2-year mark If youve got the skills and passion get in touch and show us why youre the right fit!

Duties include but are not limited to:

• Delivering outstanding client care to patients and their owners
• Managing client enquiries professionally in person by phone and via email
• Supporting the day-to-day appointment and admission schedule
• Completing general administration and clerical duties
• Taking payments managing invoices and accounts
• Ensuring front-of-house areas are clean organised and welcoming
• Assisting across different areas of the hospital as required

Rostering & Hours

• Full-time position
• 1 in 4 weekend rotation
• Our rosters are thoughtfully designed to support worklife balance with longer shifts and fewer working days to maximise time off

As an Employer

Southpaws are committed to leading the way in creating a workplace that operates the way we believe it should rather than the way they always have. To help deliver on our goal of becoming an industry employer of choice we have created career pathways that support year-on-year progression both for your capabilities as a professional as well as your remuneration.

Apply now to be a part of this exceptional team. Send your resume and cover letter toemailprotected