Project Manager (PM) SAP Academy for Services & Consulting Madrid (Hybrid)
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Job Summary
Requisition ID: 454082
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Regular Full Time
Career Level: T2
Hiring Manager:Julian Bender
Recruiter Name: Camila Lopez Marsano
We help the world run betterAtSAP we keep it simple: you bring your best to us andwellbring out the best in touching over 20 industries and 80% of global commerce and we need your unique talents to help shapewhatsnext. The work is challenging but it a place where you can be yourself prioritize your wellbeing and truly it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.
The SAP Academy forServices & Consultingis aglobal development program designed for talent who are early in their career.
WhoYoullbecome
As a Project Manager (PM)you will develop into a trusted advisor in the delivery of SAP software and services working closely with project managers and delivery leads to ensure successful execution. Youll have direct experience in project coordination financial forecasting and backlog management while tracking and communicating key project metrics to both SAP and customer stakeholders. You are a key player in driving operational excellence and supporting the seamless delivery of customer engagements.
Leads customer engagement and monitors budget and spend.
Oversees the project from initiation through delivery.
Coordinates cross-functional activities to ensure delivery on schedule and within budget.
Establishestrusted advisor relationships with strategic customers and actively manages executive-level stakeholders across LOB and IT.
Drives the governance process in alignment with all stakeholders including customers SAP and partners.
Whatyoulldo:
As part of the SAP Academy for Services & ConsultingProject Manager Associatewill:
Successfully complete a structured 12-month learn-and-apply academy program
Participate in classroom learning simulations and real-customer engagement scenarios
Accountable for delivering outcomes for assigned sub-projects.
Works independently within defined policies processes and scope of responsibility.
Contributes to key milestones across projects of moderate complexity.
Collaborates effectively while managing work independently as needed.
Provides regular clear status updates to managers or project leads.
Applies strong technical competence using relevant tools procedures and programming languages.
Enhancesexisting systems and processes through sound decisions and solutions.
Builds collaborative relationships and communicates clearlytimely and constructively across functions
Expectations and Tasks:
Drives project implementation through successful client acceptance.
Leads all phases of the project lifecycle from initiation to closure.
Collaborate with customers partners and SAP leadership to manage and deliver projects effectively.
Serves as a trusted partner to assigned customers managing long-term engagements holistically.
Ensures high levels of customer satisfaction across managed projects.
What You Bring
Bachelors orMastersdegree in STEM or Business.
13 years customer-facing experience (consulting projectdeliveryor related roles)
Proficient in Microsoft Office tools (especially Excel or similar) with an analytical detail-oriented mindset and experience managing data-driven reporting.
Familiarity with AI productivity tools such as Microsoft Copilot is considered a plus.
A curious and agile mindset with a passion for learning and the resilience to adapt in a fast-paced evolving environment.
Strong problem-solving and creative thinking skills with the ability to collaborate across teams and communicate ideas clearly and effectively.
Emotional intelligence and cultural awareness thatsupportinclusive teamwork and thoughtful stakeholder engagement.
A growing foundation in business acumen and emerging technologies especially artificial intelligence paired with a results-oriented approach and the courage to take initiative.
Demonstrated project management experience or training; familiarity with SAP Activate Agile methods MS ProjectJiraor equivalent tools.
Experience with risk management budget/resource allocation and coordinating multi-party delivery teams.
PMP PRINCE2 or Agile certifications are a plus.
Meet your team:
The Project Managerisa core role within SAP Customer Services & Delivery and works closely with account teams and service delivery organizations to ensure customers achieve measurable outcomes from their SAP investments.
The role collaborates with Customer Engagement Partners Enterprise Architects Data Architects Success Experts and delivery teams to provide a coordinated outcome-driven customer experience.
The SAP Academy forServices & Consultingis aglobal development program designed for talent who are early in their career.
About SAPNext GenAcademy forServices & Consulting
The Academy partners with SAP Customer Services & Delivery to support customers in their digital transformation driving adoption and effective use of SAP software through planning implementation integration and continuous improvement.
The 12-month SAP Next Gen Academy for Services & Consulting offers classroom learning and role-focused rotations. It buildsa strong foundationin consulting project management technical and solution support to prepare you for success in Customer Services and delivery.
Join us for a unique opportunity to build a global network collaborate with customers to solve real business challenges and gain hands-on experience with world-class cloud solutions all while learning in a dynamic environment and earning competitive pay and benefits.
SAP Next Genis our global experience for students recent graduates and early careerprofessional. Beingapartofthe Next Gen community provides a supportive community tailored development and the ability to be involved in high-impact projects.
#SAPAcademyforServicesandConsulting
#SAPNextGen
SAPs employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and generalourhybrid work setupconsists ofthree days a week in the office or on-site with customers or partners.
We are planning a practical and immersiveportionof our program which willlikelyinvolveparticipants spendingtwo (2)weeks spread acrossonetrip in San Ramon California.This experience is designed to provide unparalleled hands-on learning and networking opportunities.
During intensive phases of the program it is critical that all participants are fully engaged and present to ensure maximum learning and success. As suchvacation will not be approved during some critical times of the program.
We are SAP
Bring out your bestSAP innovationshelpmore than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-drivenand future-focused with a highly collaborativeteamethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.
We win withinclusionSAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. Weultimately believein unleashing all talent and creating a better and moreequitableworld.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability. Successful candidates mightbe requiredto undergo a background verification with an external vendor.
We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.
We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team: . Requests for reasonable accommodation will be considered on a case-by-case basis.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
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About Company
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer soluti ... View more
