Project Manager – Data & Analytics, User Operations

Hey there!
Were Fever the worlds leading tech platform for culture and live entertainment.

Our mission To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach were revolutionizing the way people engage with live entertainment.

Every month our platform inspires over 300 million people in 55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology helping them scale innovate and enhance their events to reach new audiences.

Our results Weve teamed up with major industry leaders like Netflix F.C. Barcelona and Primavera Sound presented international award-winning experiences and are backed by several leading global investors! Impressive right

To achieve our mission we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience

Now lets discuss this role and what you will do to help achieve Fevers mission.

User Operations sits within Fevers broader User Support organization. User Operations is the strategic/enablement layer behind the operating User support structure organized around three areas: AI integration Systems and Data.

Within Data we focus on continuous improvement. We dont just maintain information thats useful and relevant to stakeholders inside and outside the department we translate that data into concrete initiatives that let us keep questioning and improving how we work.

Were looking for a Project Manager with a strong analytics backbone. This isnt a build the dashboard and move on we need someone who can go from constructing the data (dashboards reporting automations) to understanding what it actually means for the business so they can help management make consistently data-driven decisions.

Projects will range from a variety of stakeholders such as providing user support with operating actionable metrics giving partners visibility into how their events are performing or helping on app developments that directly shape the user experience.

• 2-4 years of experience in data/analytics (analyst data PM BI ops analytics). A relevant Masters or further training in the field is a plus.
• Comfortable building and maintaining dashboards in tools like Metabase Looker or similar.
• Scripting/automation experience.

• Demonstrated ability to run a project end-to-end.
• Organized structured and comfortable prioritizing your own workload.
• You default to improving things not just maintaining them. When you spot something inefficient you fix it or raise it you dont leave it for later.
• Comfortable communicating with both technical (central Data team) and non-technical (support ops) stakeholders.
• Not required today but a plus: some early signs of enjoying explaining things to others or helping people grow. This role is expected to evolve into managing a team member over time no prior people-management experience needed.