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Program Coordinator (m, f, d)
Job Location:
Monthly Salary:
Posted:
29 September 2026 (3 days ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Your Responsibilities
1. Timetable Management
Sending withdrawal notices.
Following up with online student
4. Study Tools Support
6. Coordinate module surveys and achieve 60% of response rate.
7. Supporting registration and finalization of registration on campus where needed
8. Support students on non-academic matters: student services matters including TIE accommodation health insurance and events.
9. Student conduct: Coordinating informal and formal disciplinary processes meetings panels communications case records and required external reporting.
10. Letters and documentation: Issuing matriculation partner matriculation holiday confirmation attendance ex-matriculation and visa-support letters.
11. Assist with various administrative/events/operations tasks as needed.
- Communicate promptly with students regarding timetable changes progression and pathway options
- Maintain accurate records using the timetable tracker.
- Coordinate the selection of pathways for students.
- Communicate details about certificate programs available for students.
- Ensure SYS is prepared for intake and promptly address any related issues.
- Collaborate with the Berlin team on English enhancement courses.
- Collaborate with the Berlin team on Spanish and English lessons (Inlingua)
- Create modules and add students to Canvas for Study Methods and Research Methodology.
- Monitor student attendance closely in adherence to the Policy and Process
- Issue attendance warnings as necessary and track student feedback
- Prepare attendance reports and handle related queries via the Attendance mailbox
- Liaise with lecturers regarding attendance registers and any associated issues.
- Process absence authorization requests excuses and Attendance Letter requests.
Sending withdrawal notices.
Following up with online student
4. Study Tools Support
- Support newly registered students
- Offer assistance to students navigating Canvas the Student Portal Outlook and ProQuest and liaise with departments when necessary
6. Coordinate module surveys and achieve 60% of response rate.
7. Supporting registration and finalization of registration on campus where needed
8. Support students on non-academic matters: student services matters including TIE accommodation health insurance and events.
9. Student conduct: Coordinating informal and formal disciplinary processes meetings panels communications case records and required external reporting.
10. Letters and documentation: Issuing matriculation partner matriculation holiday confirmation attendance ex-matriculation and visa-support letters.
11. Assist with various administrative/events/operations tasks as needed.
Your profile
Essential
- An undergraduate degree or equivalent experience.
- Customer-focused with excellent interpersonal skills including professional credibility relationship building and influencing
- Professional proficiency in written and spoken English and Spanish.
- Ability to multitask and collaborate cross-functional across international teams good attention to detail and great communication skills.
- Results-driven solution-oriented and self-disciplined
- Ability to multitask in a busy highly pressured fast-paced working environment
- Minute attention to detail strong adaptability empathy and resilience
- Proficiency in Microsoft Office and/or Google Suite
- Enthusiasm to work in the education sector and to support student success
- Excellent presentation skills and a high level of confidence
- Proactive self-motivated and achievement-driven with a can-do attitude
Why us
- Aninternationalenvironmentwithamulticulturalaudienceandameaningfulsocialimpact
- Supportinachievingyourprofessionalgoalsanddevelopment
- OpportunitiesforcareergrowthalongsideBSBIincludingleadershiproles
- Extensivetrainingtoequipyouwiththeknowledgeandskillsneededtoexcel
- Workinayoungdynamicandpositiveculturethatfosterscollaboration
- Performance-basedcommissionstoincentivizesalessuccess
- BeattheforefrontofanexcitingeducationalopportunityleadingthewayforwardandgrowingwithBSBI
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity health and safety and safeguarding policies.
About us
BSBI is part of GUS Germany GmbH (GGG) a dynamic network of higher education institutions with more than 18000 students at locations in Germany Europe and beyond.
We prepare students for impactful global careers providing accessible and quality education to cultivate future industry leaders. With a focus on enterprise leadership and success our programmes empower students with an entrepreneurial mindset to lead and succeed fostering an inclusive innovative and supportive learning environment. Our mission is to shape the future by nurturing exceptional talent and driving positive change in the competitive international business world.
Explore for more information about us!
We prepare students for impactful global careers providing accessible and quality education to cultivate future industry leaders. With a focus on enterprise leadership and success our programmes empower students with an entrepreneurial mindset to lead and succeed fostering an inclusive innovative and supportive learning environment. Our mission is to shape the future by nurturing exceptional talent and driving positive change in the competitive international business world.
Explore for more information about us!
Required Experience:
IC
About Company
BSBI is part of GUS Germany GmbH (GGG), a dynamic network of higher education institutions with more than 15,000 students at locations in Germany, Europe and beyond. We prepare students for impactful global careers, providing accessible and quality education to cultivate future indust ... View more
