Product Manager Openbank App (Digital Channels)

IT STARTS HERE

Santander () is evolving from a global high-impact brand into a technology-driven organization and our people are at the heart of this journey. Together we are driving a customer-centric transformation that values bold thinking innovation and the courage to challenge whats possible.

This is more than a strategic shift. Its a chance for driven professionals to grow learn and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Openbankthe digital bank of Santander Group is transforming the financial sector by helping millions of people from different countries managing their money.

We deliver simple fast and secure mobile-first banking experiences through everyday banking lending and investments. Our core DNAsimplicity agility and technologydrives us to make banking accessible intuitive and innovative.

Working through multidisciplinary teams we prioritize innovation collaboration and digital transformation. We make decisions quickly learn from our users and constantly adapt. Were seeking passionate individuals who are excited about digital innovation eager to impact millions of lives and ready to thrive in a dynamic high-performing agile environment.

THE DIFFERENCE YOU MAKE

Openbank is looking for a Product Manager based out of Madrid.

You will work with one cross-functional squad focused on improving a key part of the Openbank mobile app.

The wider team owns the overall app experience with Product Managers leading different areas and customer journeys while working together to create a simple connected and consistent experience across the app.

You will partner closely with Engineering Design/UX Data Operations Customer Growth Customer Needs and Risk Legal and Compliance. You will also collaborate with other product teams platform teams and international stakeholders across Openbank and Santander.

Your job is to understand the most important customer problems within your area turn them into clear product opportunities and drive the work from discovery shipped product measurable outcomes.

This is a hands-on product role focused on discovery prioritization delivery and continuous improvement. It is not an operations service-delivery or project-coordination role.

Were shaping the way we workthrough innovation cutting-edge technology collaboration and the freedom to explore new ideas. To succeed in this role you will be responsible for:

• Own the roadmap and prioritisation for a product area or customer journey within the Openbank app.
• Work with Engineering Design Data and business partners to align the squad around clear customer and business outcomes.
• Define and track product metrics across activation engagement conversion retention self-service and customer satisfaction.
• Lead product discovery using customer feedback UX research product data and experimentation.
• Identify customer friction and opportunities to simplify complex banking journeys.
• Translate customer and business needs into clear hypotheses MVPs product requirements and success criteria.
• Prioritise based on customer value business impact regulation technical feasibility and strategic alignment.
• Drive products and features through delivery launch and optimisation using evidence to improve or change direction.
• Collaborate with other Product Managers to ensure a consistent and connected experience across the app.

WHAT YOULL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. Were enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge skills and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• 4-6 years in product management owning consumer app experiences end-to-end from discovery and prioritization through launch optimisation and measurable outcomes.
• Experience working with a cross-functional squad in a complex product-led organisation.
• Strong product sense and a track record of building simple intuitive mobile-first customer experiences.
• Experience taking ambiguous customer problems from idea shipped product measurable outcomes.
• Experience in banking fintech financial services or another regulated digital environment (preferred).

Language

• Fluent in English (Required)

Hard Skills

• Data-informed mindset; comfortable with funnels instrumentation experimentation and product KPIs.
• Strong discovery and prioritisation skills using customer evidence product data and business impact to make decisions

Soft Skills

• Excellent communication and stakeholder management.
• A strong sense of ownership: you work end-to-end move with pace and take responsibility for product outcomes.

WE VALUE YOUR IMPACT

Your contribution matters and its recognized. You can expect a fair competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.

• We offer more than just a paycheckour benefits are designed to support your life your goals and your well-being now and into the future.
• Your health is our priority. Through BeHealthy our global wellness programme we promote Holistic wellbeing
• We know family is everything. Thats why we offer parental leave childcare support and family-friendlyprogrammes tailored to each life stage.
• Were enable our teams to go beyondthrough global opportunities and broad career paths.
• We believe in the power of helping. You can dedicate part of your working hours to volunteering

Were here to keep you motivated help you reach your goals and celebrate your progress every step of the way.

Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity sexual orientation ethnicity religion age political orientation union membership nor disability status.

We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build.

The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank S.A. with registered office at Avenida de Cantabria n/n 28660 Boadilla del Monte (Madrid) for the sole purpose of managing your participation in the selection processes and where appropriate to formalise your recruitment.

For further information about your rights and data protection please read the Openbank Privacy Policy applicable to this type of data processing here

READY TO TAKE THE NEXT STEP IN YOUR JOURNEY