Patient Service Representative

Mercy Hospital is an 82 bed acute care hospital located in the scenic southwestern Colorado town of Durango. It is the only hospital in Colorado to be rated by Medicare with five stars for overall hospital quality. It is recognized for excellence in orthopedic and spine surgery and for outstanding patient experience and patient safety. Mercy has also received ten consecutive A grades for patient safety from The Leapfrog Group. Our providers use state-of-the-art technology in an environment designed to promote wellbeing and healing of body mind and spirit. Among the many specialty services available at Mercy are emergency care (Level III trauma designation) surgical care cardiac care (including interventional) Orthopedic and Spine Centers of Excellence a Family Birthing Center home care hospice care and more. Durango offers an exceptional quality of life with small town charm excellent schools and year-round world-class outdoor recreation opportunities including snow sports river sports hiking biking camping and more.

CommonSpirit Medical Group (CMG) offers providers a true opportunity to live their calling to care while experiencing the support of a built-in comprehensive network vast resources professional growth trusted leadership generous benefits and an amazing quality of life with locations in Colorado Kansas and Utah. CMG is proud to connect

providers and consumers through state-of-the-art technology clinical resources and professional expertise to help people live healthier. Our coordinated services represent a full continuum of care from preventive and early diagnoses to leading-edge treatment and life-saving critical care. CMGs ability to deliver better health care value is the direct result of combining the best clinical tools shared resources and medical expertise with a patient-centered approach that emphasizes CommonSpirit Mountain Regions mission and commitment to quality compassion and service.

You have a purpose unique talents and NOW is the time to embrace it live it and put it to work. We value incredible people with incredible skills but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive team environment with resources to help you flourish and leaders who care about your success.

Join our Patient Service Representative team. As a Patient Service Representative you will:

• Provide clerical/office support within a physician clinic including reception telephone medical records charge entry referrals and retrieval of medical information from internal and external systems and sources.
• Support through communicating and collaborating with both the healthcare team and the patient/family to identify and meet the physical emotional and spiritual needs of the patient.
• Demonstrate personal accountability for relationship- based care organizational mission and core values.

In addition to bringing your whole self to the workplace each day qualified candidates will need the following:

• Previous work history that demonstrates basic office and computer skills filing telephone answering reception basic knowledge of computer software i.e. Microsoft Word E-mail Excel etc.
• High School Diploma or GED required

Physical Requirements -Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally