Order to Cash Process & Transformation Analyst

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the worlds most demanding AI data centers in industries ranging from life sciences and healthcare to financial services autonomous cars Government academia research and manufacturing.

DDNs A3I solutions are transforming the landscape of AI infrastructure. IDC

The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments - Marc Hamilton VP Solutions Architecture & Engineering NVIDIA

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads enabling organizations to extract maximum value from their data. With a proven track record of performance reliability and scalability DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.

Our success is driven by our unwavering commitment to innovation customer-centricity and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management.

Our commitment to innovation customer success and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage.

We are looking for a motivated and detail-oriented analyst to support Order-to-Cash process improvement operational documentation data quality and cross-functional coordination. This role will help strengthen process visibility standardization and governance across teams involved in customer order lifecycle activities.

The ideal candidate is someone who is curious organized eager to learn and comfortable working with multiple stakeholders across Sales Finance Operations Systems and Customer facing teams. This is a great opportunity for someone who wants to develop strong business process knowledge and contribute to operational improvement initiatives in a global environment.

Key Responsibilities

• Support documentation of current-state and future-state Order-to-Cash processes workflows handoffs and control points.
• Assist with data review process tracking and analysis to identify gaps trends exceptions and improvement opportunities.
• Partner with cross-functional teams to improve process consistency data quality and operational visibility.
• Help maintain process trackers dashboards status updates and action logs for ongoing transformation initiatives.
• Support user acceptance testing process validation and change readiness activities related to systems or workflow improvements.
• Coordinate with internal stakeholders to gather requirements clarify open items and track follow-ups through completion.
• Assist in developing standard operating procedures training materials and knowledge documentation.
• Help identify opportunities to reduce manual effort improve handoffs and support scalable process governance.

Required Skills and Experience

• 1-3 years of experience in business operations finance operations sales operations process improvement order-to-cash quote-to-cash or a related function.
• Strong attention to detail and ability to work with data reports trackers and process documentation.
• Good communication skills and ability to coordinate across multiple teams and time zones.
• Ability to learn new systems and business processes quickly.
• Comfortable working in a changing environment where processes are still being defined and improved.
• Strong ownership mindset curiosity and willingness to ask questions.
• Proficiency with Microsoft Excel PowerPoint Teams and basic reporting tools.

Preferred Qualifications

• Exposure to Salesforce CPQ ERP Oracle Workday Jira or similar business systems.
• Basic understanding of Order-to-Cash Quote-to-Cash Sales Operations Finance Operations or Revenue Operations processes.
• Experience supporting process documentation transformation initiatives or operational improvement projects.

Success in This Role Looks Like

• Clear documentation of key processes handoffs and ownership areas.
• Improved visibility into operational gaps exceptions and recurring issues.
• Strong coordination across stakeholders and timely follow-up on open items.
• Better process consistency and support for scalable future-state operations.
• Ability to grow into deeper ownership of Order-to-Cash process governance over time.

DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities:

Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.

Success/Achievement Orientation - Delivers quality results consistently. Targets achieves (or exceeds) measurable results. Sets challenging goals focuses on critical priorities and is accountable.

Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical realistic and resourceful.

Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas challenges the status quo and solves problems creatively.

DataDirect Networks Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression transgender sex stereotyping sexual orientation national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law.

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