Customer Service Representative France

We are hiring for a temporary role in our site in Tarragona (Spain)a highly motivated and serviceorientedCustomer Service Representativeto join our team. The ideal candidate is anative French speakerwithstrong English communication skills passionate about delivering exceptional customer experiences and capable of managing inquiries with professionalism and efficiency.

• Provide highquality customer support via phone email and other communication channels.
• Manage customer inquiries orders and issue resolution with accuracy and care.
• Ensure timely followup and maintain strong customer satisfaction levels.
• Collaborate with internal teams (sales logistics graphics...) to solve customer needs.
• Maintain accurate records and follow established processes and service standards.

• Native-level French(mandatory).
• Fluent English(written and spoken).
• Strong communication and interpersonal skills.
• Customerfocused mindset with problemsolving abilities.
• Experience in customer service or a similar role is an advantage.
• Ability to work in a fastpaced teamoriented environment.

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products make better decisions and better serve our customers. We do not discriminate based upon race religion color national origin gender sexual orientation veteran status disability status or similar characteristics. All employment is decided based on qualifications merit and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice all resumes submitted by search firms to any team member at BIC via email or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.