Operations Project Manager Associate Global Merchandising

Hey there!
Were Fever the worlds leading tech platform for culture and live entertainment.

Our mission To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach were revolutionizing the way people engage with live entertainment.

Every month our platform inspires over 300 million people in 55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology helping them scale innovate and enhance their events to reach new audiences.

Our results Weve teamed up with major industry leaders like Netflix F.C. Barcelona and Primavera Sound presented international award-winning experiences and are backed by several leading global investors! Impressive right

To achieve our mission we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience

Now lets discuss this role and what you will do to help achieve Fevers mission.

Having many products and countries we need to make sure everything runs smoothly. As the Operations team our goal is to help Fever grow increasing the efficiency in our ways of working and maintaining a best-in-class experience for all our stakeholders. We supervise all Operations-related topics from event execution and logistics to merchandising partner operations and internal processes/tools.

We are looking for an Operations & Merchandising Analyst who loves to improve efficiency in everything and always finds the way to get things done! This cross-functional role will allow you to interact with numerous areas of the business understanding their needs and ways of working and giving you the opportunity to learn about how Fever works!.

This role sits at the heart ofOperations at Fever driving efficiency scalability and excellence across our experiences. You will lead strategic cross-functional projects while coordinating a team in Madrid ensuring strong operational execution and alignment with business objectives. Given Fevers growing global retail activity you will focus heavily on merchandising operations overseeing the full lifecycle from planning and forecasting to logistics inventory management and sales performance. You will collaborate closely with Sales Production Marketing Finance and Onsite teams gaining a 360º view of how our events operate and shaping the way merchandising supports their success.

• Lead high-performing team setting clear priorities strengthening operational excellence and fostering collaboration across internal and external partners.
• Lead the end-to-end management of merchandising operations across a portfolio of partners and events ensuring seamless planning execution and operational alignment.
• Oversee strategic planning and financial governance including forecasting budgeting P&Ls pricing frameworks and order strategies to ensure accuracy and operational rigor.
• Redesign optimise and automate merchandising processes establishing scalable workflows for forecasting inventory control logistics data management and reporting.
• Manage supply chain logistics and inventory operations ensuring visibility accuracy and operational efficiency throughout the entire merchandise lifecycle.
• Drive cross-functional project management coordinating with internal and external stakeholders to ensure timely execution and process consistency.

You are degree qualified with a project management background. You thrive in a fast-paced environment and pride yourself on your flexible detail-oriented analytical and organized mindset.

• 3/4 years of relevant experience (consulting operations analytics supply chain merchandising or similar)
• Experience managing teams in a fast-paced environment
• Previous experience in retail or merchandising is preferred especially in areas such as forecasting budgeting inventory control or logistics.
• Excel at cross-functional coordination with the ability to manage complex stakeholder environments and build strong working relationships internally and externally including with partners.
• Fluent English and Spanish. Other languages are a plus!
• Strong analytical and organizational skills comfortable working with data KPIs P&Ls and operational dashboards.
• Solution-focused mindset able to identify issues redesign processes and drive structured scalable improvements.
• Excellent communication skills and a proven track record of influencing and aligning diverse teams.
• Curious and keen to push boundaries test new approaches and drive continuous improvement.
• Able to manage high workloads and multiple workstreams in parallel maintaining clarity structure and efficiency.
• Strong academic background is a plus.

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid with possible travel across our markets
• Responsibility from day one and professional and personal growth
• Great work environment with a young international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• Gympass
• English Lessons
• We have free food drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

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