Operations & Partner Coordinator Tourism (Málaga)

South Tours is an established tourism group based in Málaga since 2013 running tours and group and private experiences across Málaga Granada and Sevilla. Were looking for someone to join our team who can coordinate the daily relationship between our internal team of guides and operators and our external partners and who understands how to move between internal dynamics and external relationships and act accordingly.

- Coordinate daily communication between the guide/operator team and the central office.

- Manage relationships with external partners (accommodations booking platforms local suppliers) and follow up on active agreements.

- Resolve day-to-day operational issues (last-minute changes customer complaints logistical problems) with sound judgment.

- Support booking and availability management across our platforms (FareHarbor and similar channels).

- Handle communication with B2B clients and agencies.

- Assist with administrative tasks tied to daily operations (documentation email follow-up calendar coordination).

- Be available to support or be present during some tours/experiences which run at different times of day and evening.

Required:

- English proficiency at B2 level or above written and spoken (this will be tested during the selection process).

- Based in Málaga or immediately available to relocate.

- Available to work on-site with the possibility of partial remote hours.

- Flexibility to work variable schedules including evenings as some tours and experiences run outside standard office hours.

- Strong organizational skills autonomy and clear communication with both the internal team and external partners.

Nice to have:

- Previous experience in tourism customer service or operations management.

- Familiarity with booking platforms (OTAs FareHarbor GetYourGuide or similar).

- Native or C1-level Spanish (if the candidate is not a native Spanish speaker).

- Additional languages beyond English (Italian is a plus).

- Join an established growing team in Málagas tourism sector.

- Mostly on-site role with flexibility for part of the schedule to be remote.

- Real responsibility from day one with direct contact with partners and operational decision-making.

- Dynamic close-knit team environment working directly with the founders.

If this sounds like you apply with your CV. The process includes a short practical task (a real partner/client scenario 30 minutes) and an interview with the team. Were looking to bring someone on board in the coming weeks.