Operations Analyst Warehouse and Logistics

Hey there!
Were Fever the worlds leading tech platform for culture and live entertainment.

Our mission To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach were revolutionizing the way people engage with live entertainment.

Every month our platform inspires over 300 million people in 55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology helping them scale innovate and enhance their events to reach new audiences.

Our results Weve teamed up with major industry leaders like Netflix F.C. Barcelona and Primavera Sound presented international award-winning experiences and are backed by several leading global investors! Impressive right

To achieve our mission we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience

Now lets discuss this role and what you will do to help achieve Fevers mission.

About Operations:

Having many products and countries we need to make sure everything runs smoothly. As the operation team we help supervise operations across Fever teams and identify and prioritize needs. Our goal is to help Fever grow increasing the efficiency in our ways of working and maintaining a best-in-class experience for all stakeholders.

We are seeking an experienced operations Analyst who loves to improve efficiency in everything and always finds the way to get things done!

This cross-functional role will allow you to interact with numerous areas of the business understanding their needs and ways of working and giving you the opportunity to learn about how Fever works!..

About the Role:

• Participate in different company-wide projects focused on improving a specific area of the business.
• Have the opportunity to lead a project ensuring it reaches the defined goals objectives and timelines.
• Lead the necessary analysis for the completion of multiple projects identifying the best solutions in each scenario taking into account different factors such as client satisfaction cost control and profitability
• Lead projects that involve coordination with suppliers carriers and internal teams to ensure smooth operations
• Design processes workflows and tools from scratch when needed
• Problem Solving in Ambiguous Environments
• Break down complex undefined problems into actionable plans
• Identify areas of improvement and work on the continuous improvement strategy and processes across all areas of the business specially in logistics and operations areas
• Collaborate with key stakeholders to identify project requirements scope and deliverables.

Key Responsibilities

• End-to-End ownership: Own projects from early planning stages through execution
• Team Leadership: Lead other team members to ensure high performance safety and alignment with company goals.
• Operational Excellence: Enforce and optimize Fevers internal operational processes to maintain high standards of efficiency and quality.
• Global Inventory management: Managing the operational control and functionality of the ERP system. Centralizing Fevers inventory to guarantee efficient control seamless operations and maintenance while tracking its financial value to the company.
• Drive inventory efficiency and proactive management: Maximize inventory usage across multiple events to drive synergies reduce dead stock and proactively address future needs
• Predictive inventory forecasting analysis: Develop predictive inventory forecasting analysis and frameworks driven by forward-looking business insights ensuring support to events
• Performance Metrics: Define track and report on Key Performance Indicators (KPIs) related to inventory value utilization rate and operational efficiency.
• Stakeholder Management: Serve as the primary Point of Contact (POC) for key internal and external stakeholders (e.g. F.O. N.V.) regarding their stored inventory and logistics needs.
• Continuous Improvement: Standardize inventory management and inventory ERP processes and implement scalability strategies to support Fevers rapid growth.

About You:

• Experience: 2 years of relevant experience (e.g. consulting operations or tech related). Having previous experience in logistics operations or distribution is highly valued
• Education: You have a Bachelors degree in Engineering Business Administration Data Analytics or related fields.
• Language: You are fluent in Spanish and English.
• Inventory management experience and skills.
• Technical Skills: You have experience in Excel/Google Sheets SQL and data visualization. Having experience with ERP systems or logistics management software is highly valued.
• Strong leadership skills: comfortable collaborating with cross-functional teams and building strong relationships with the business units we support. Experience in managing unique and complex situations in a fast-paced high-pressure environment is necessary.
• Team management: Experience managing and leading teams
• You embrace change and you create it! We are a fast-growing company and we want you to help us to adapt to these changes.
• You have a strong analytical and problem-solving skills with the ability to make data-driven decisions
• You have excellent interpersonal and communication skills.

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid
• Home-office friendly
• Health insurance
• Gympass membership
• English Lessons
• Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.
• Responsibility from day one and professional and personal growth
• Great work environment with a young international team of talented people to work with!

#LI-Hybrid