Night Audit

What youll do 

• You make sure our guest experience never flags even at night! Whatevers needed you treat our guests as individuals make them feel welcome and their stay special - the Hox way. 
• Deal with the coming and going of guests making sure all bills are correct and contain no surprises. 
• Work with all our teams to make sure were always busy and help our Night Manager with any overbooking levels. 
• Answer phones sort out requests and anything that might arise time involving the team as needed - youre the one-stop-shop for our guests to turn to. 
• Proactively keep an eye on all our public areas working with our restaurant and security teams to make sure everything is running without a hitch and handling any issues as and when they arise. 

What were looking for 

• Individuals. Youre looking for a place where you can be you; no clones in suits here. 
• Passion for hospitality whether thats a drink a meal an event or a bed for the night.  
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.  
• Youre not precious. We leave our egos at the door and help get things done.  
• Youre up for doing things differently and trying (almost) everything once.  
• If we got stuck in a lift together wed have a good time and share a few laughs.  
• You want to be part of a team that works hard supports each other and has fun along the way.  
• Most important is that you know how to provide a great and memorable guest experience whether its for someone staying with us or just stepping in for a drink or a bite to eat. 
• People who know you would likely describe you as unflappable; youve got plenty of experience dealing with different types of requests successfully. 
• Previous experience in the position within a 4* or 5* hotel property.  
• Must be fluent in Spanish and English Catalan and additional languages will be highly valuable. 

Additional Information :

Sus datos serán tratados por The Hoxton Poblenou (Middlebury Invest S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos entre otros de acceso rectificación supresión oposición o portabilidad dirigiéndose a: The Hoxton Poblenou Avda. Diagonal 205. 08018 Barcelona o a  

Remote Work :

No

Employment Type :

Full-time