Lifecycle Security Analyst N2

Location: Barcelona HQ - Hybrid: 3 days office
Department: Lifecycle Services Managed Network Operations

infraones purpose is to protect the critical infrastructure modern life depends onfrom factories that produce essential goods to utilities and water supplyby providing world-class cybersecurity and network services to operational-technology (OT) environments .

Born from an engineering company in 2011 we have delivered 700 cybersecurity and IT/OT infrastructure projects and maintain 24 7 support for leading manufacturers across Europe . Guided by the values of Ownership Customers First Trust Ambition and Excellence we are building Europes leading OT-cybersecurity services firm.

As a Level 2 NOC Technician you will be part of our follow-the-sun operations team. Your mission is to monitor troubleshoot and restore network services that keep our customers plants labs and critical infrastructure running securely and without interruption.

• Continuous monitoring of LAN/WAN Wi-Fi firewalls VPNs and other network assets via dashboards and alerting tools. Taking active ownership on managing the network services
• Second-line diagnosis and resolution of connectivity incidents (VLAN DHCP DNS basic routing/switching)
• Execute standard changes (e.g. user access guest Wi-Fi basic policy updates) under run-books and change-control procedures
• Capture classify and update tickets; escalate to L3 or field teams when required ensuring accurate hand-over between shifts
• Perform daily service checks on critical systems and produce shift reports
• Maintain asset inventories and technical documentation
• Collaborate with Cyber-SOC and Infrastructure teams during security or performance events
• Being one of the main point of contact for clients interactions
• Coaching and mentoring L1 team members providing technical guidance and oversight on complex incidents troubleshooting methodologies and escalation decisions.

• University Degree in Networks / Systems Administration (or equivalent hands-on experience)
• Working knowledge of TCP/IP switching & routing fundamentals and basic network services (DNS DHCP VPN)
• Familiarity with ticketing and monitoring platforms
• English B2 (written & spoken); Spanish a plus

• Vendor certifications (e.g. CCNA Fortinet NSE 4 Palo Alto ACE)
• Scripting or automation exposure (Python Ansible)
• Experience in industrial / OT networks

We look for clear assertive communicators who put the customer first keep a cool head under pressure pay close attention to detail and enjoy working shoulder-to-shoulder with multidisciplinary teams .

• Permanent contract with competitive salary
• Flexible compensation package (meal vouchers childcare ticket transportation)
• Continuous training on leading platforms such as Fortinet Palo Alto and Cisco
• Career path toward L3 engineering OT-Cyber SOC and architecture roles within Infraones Lifecycle Services

Our Values

Ownership: We take responsibility and make things happen.

Customer First: We obsess over client value and outcomes.

Team Play: We win together.

Ambition: We set bold goals and push boundaries.

Excellence: We aim to be the best at what we do.