Lifecycle Security Analyst N2

Working Office hours

Location: Barcelona HQ - Hybrid: 3 days office
Department: Lifecycle Services Managed Network Operations

About infraone

infraones purpose is to protect the critical infrastructure modern life depends onfrom factories that produce essential goods to utilities and water supplyby providing world-class cybersecurity and network services to operational-technology (OT) environments .

Born from an engineering company in 2011 we have delivered 700 cybersecurity and IT/OT infrastructure projects and maintain 24 7 support for leading manufacturers across Europe . Guided by the values of Ownership Customers First Trust Ambition and Excellence we are building Europes leading OT-cybersecurity services firm.

The Opportunity

As a Level 2 NOC Technician you will be part of our follow-the-sun operations team. Your mission is to monitor troubleshoot and restore network services that keep our customers plants labs and critical infrastructure running securely and without interruption.

Key Responsibilities

• Continuous monitoring of LAN/WAN Wi-Fi firewalls VPNs and other network assets via dashboards and alerting tools. Taking active ownership on managing the network services
• Second-line diagnosis and resolution of connectivity incidents (VLAN DHCP DNS basic routing/switching)
• Execute standard changes (e.g. user access guest Wi-Fi basic policy updates) under run-books and change-control procedures
• Capture classify and update tickets; escalate to L3 or field teams when required ensuring accurate hand-over between shifts
• Perform daily service checks on critical systems and produce shift reports
• Maintain asset inventories and technical documentation
• Collaborate with Cyber-SOC and Infrastructure teams during security or performance events
• Being one of the main point of contact for clients interactions
• Coaching and mentoring L1 team members providing technical guidance and oversight on complex incidents troubleshooting methodologies and escalation decisions.

Minimum Qualifications

• University Degree in Networks / Systems Administration (or equivalent hands-on experience)
• Working knowledge of TCP/IP switching & routing fundamentals and basic network services (DNS DHCP VPN)
• Familiarity with ticketing and monitoring platforms
• English B2 (written & spoken); Spanish a plus

Nice-to-Have

• Vendor certifications (e.g. CCNA Fortinet NSE 4 Palo Alto ACE)
• Scripting or automation exposure (Python Ansible)
• Experience in industrial / OT networks

What Makes You Successful Here

We look for clear assertive communicators who put the customer first keep a cool head under pressure pay close attention to detail and enjoy working shoulder-to-shoulder with multidisciplinary teams .

Benefits & Development

• Permanent contract with competitive salary
• Flexible compensation package (meal vouchers childcare ticket transportation)
• Continuous training on leading platforms such as Fortinet Palo Alto and Cisco
• Career path toward L3 engineering OT-Cyber SOC and architecture roles within Infraones Lifecycle Services

Our Values

Ownership: We take responsibility and make things happen.

Customer First: We obsess over client value and outcomes.

Team Play: We win together.

Ambition: We set bold goals and push boundaries.

Excellence: We aim to be the best at what we do.