(Junior) Commerce Consultant
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Description:
1. Toolbox Creation & Delivery
- Lead the operational build of CX toolboxes.
- Participate in regular toolbox progress meetings and follow-ups.
- Define scopes and create briefs based on strategic direction provided.
- Populate toolboxes with approved strategy content guidance execution details and supporting insights.
- Handle queries from markets and eCom leads.
- Conduct onboarding sessions with markets.
2. Analytics & Insights Support
- Collect structure and consolidate market feedback.
- Audit market executions with eCommerce leads.
- Conduct ad hoc analyses to support decision-making.
3. Quality of Activation
- Document and define standards for excellent execution.
- Review live market pages against toolbox guidance.
- Maintain documentation on market constraints.
4. A/B Testing & Personalisation Support
- Support setup of tests and campaigns.
- Provide assets messaging matrices and guidance.
5. Services Programmes & Club
- Assist in creation of toolboxes for services and programmes.
- Support markets in implementation.
- Coordinate with UX dev teams and agencies.
6. Crosschannel Alignment
- Ensure toolboxes reflect cross-channel journeys including paid media CRM and retail.
Key Skills & Competencies
- Strong organisational skills.
- Ability to translate strategy into actionable documentation.
- Stakeholder management capability.
- Basic analytical skills.
- Familiarity with digital CX or eCommerce.
- Proactive communicator.
Ideal Candidate
Suitable for earlycareer consultants (02 years experience) with interest in digital CX eCommerce or UX eager to work in a fastpaced environment and own tangible deliverables.
Location:
BarcelonaBrand:
MerkleTime Type:
Full timeContract Type:
PermanentRequired Experience:
Junior IC
About Company
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in approximately 120 countries.
