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Jira Service Management (JSM) Product Owner
Job Location:
Monthly Salary:
Posted:
13 July 2026 (30+ days ago)
Posted:
Application Deadline:
10 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About us
Hey!
Get ready to set sails and navigate the rindus wave
Were rindus a People company. We love IT professionals and our passion is to help and empower our crew to get the best out of themselves unfold their full potential and help them grow.
Becausegrowth is in our mindset weve been doing it since 2017 closely with our German Partners helping them shape their software development teams.
So far we have 160 crew members of 14 different nationalities sailing with us in the open seas. Were expanding our team and looking for a new rinder to get on board. Are you the next to be reeled in
Get ready to set sails and navigate the rindus wave
Were rindus a People company. We love IT professionals and our passion is to help and empower our crew to get the best out of themselves unfold their full potential and help them grow.
Becausegrowth is in our mindset weve been doing it since 2017 closely with our German Partners helping them shape their software development teams.
So far we have 160 crew members of 14 different nationalities sailing with us in the open seas. Were expanding our team and looking for a new rinder to get on board. Are you the next to be reeled in
About our partner
On behalf of our partner Douglas we seek the best talent to join rindus. Douglas is a retail company for beauty health and cosmetic products in 19 European countries. We are collaborating to improve their main product channel their e-commerce. With the company headquarters in Düsseldorf (Germany) you will work in a distributed team from our office in Málaga (Spain).
What youll be doing
- Manage and prioritize the Jira Service Management product backlog.
- Gather and translate business requirements into platform solutions.
- Support the design and optimization of JSM workflows SLAs request types portals and automations.
- Contribute to the adoption of ITSM and Enterprise Service Management best practices.
- Collaborate with IT Engineering Operations and business teams.
- Support platform governance compliance and continuous improvement initiatives.
- Monitor KPIs reporting and user feedback to drive enhancements.
What youll bring
- 25 years of experience with Jira Service Management and the Atlassian ecosystem.
- Working knowledge of:
- Jira Service Management
- Jira Software
- Confluence
- Assets (Insight)
- Automation for Jira
- Experience as a Product Owner Business Analyst Service Management Specialist or similar role.
- Familiarity with Agile/Scrum methodologies.
- Understanding of ITIL and ITSM processes (Incident Change Problem and Request Management).
- Strong communication and stakeholder management skills.
- English language proficiency atB2 level or higher.
- German language proficiency atB2 level or higher.
What we offer
Being part of dynamic and highly motivated international multicultural team of skilled professionals.
Competitive compensation package.
Flexible working model: hybrid or remote
23 holiday days.
Flexible schedules with core working hours.
Private health insurance from day 1.
Gym Sponsorship.
English and German language classes.
A young and ambitious team that knows when to work but also when to have fun (Pizza day Summer event Malaga Tech Games etc).
Do you feel like applying Navigate #TheRindusWave
About Company
Build and scale your tech capacity with rindus. We provide dedicated software teams in Málaga focused on long-term growth.
