IT Support Specialist (fmd)
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Job Summary
Are you passionate about technology and delivering exceptional service Join Axpo as an IT Support Specialist and play a key role in providing top-notch technical support while shaping the future of energy solutions.
Provide first-line onsite and remote technical support for hardware software and network-related issues.
Diagnose and troubleshoot hardware and software problems across desktops laptops printers and videoconferencing systems.
Set up and configure new workplaces including hardware software and network connectivity.
Manage IT asset inventory ensuring accurate tracking and documentation.
Collaborate with internal teams and vendors to resolve complex technical issues.
Ensure compliance with IT policies and deliver exceptional customer service.
35 years of experience as an IT Support Technician or in a similar role.
Strong knowledge of operating systems (Windows macOS Linux) and productivity tools (Microsoft Office Microsoft Azure).
Excellent troubleshooting skills and a detail-oriented approach to documentation.
Hands-on experience with hardware repairs network administration and software rollouts.
Strong communication skills and a customer-service-oriented mindset.
Relevant certifications (e.g. Microsoft Azure Administrator Associate CompTIA A or Cisco Certified Entry Networking Technician) are a plus.
We are a collaborative and diverse team committed to delivering exceptional IT support. At Axpo we value innovation continuous learning and a supportive environment where everyones voice is heard.
At our company we strive to create a culture of continuous learning personal growth and inter- national community involvement. Were passionate about providing our employees with the tools and resources they need to succeed and were confident that youll love being part of our team!
Working Hours
We offer flexible working hours to accommodate your work schedule. We can work part of our time remotely and the rest at our offices in Madrid Torre Europa.
Meal allowances
You can enjoy delicious meals on us no matter if you are working remotely or on-site.
*Option to use it for public transportation or childcare instead.
Internet Compensation
We cover the cost of your home internet connection as we understand how essential connectivity is in the modern workplace.
Training courses
Our company is committed to helping our employees grow and develop their skills which is why we offer a variety of industry- specific training courses and a learning channel.
Gym Coverage
Stay active and healthy with our 90% coverage benefit which provides access to the nearby gym: Forus Selection to keep you energized throughout the day
Health Insurance
We take the health and well-being of our employees seriously which is why we offer a comprehensive health insurance plan and the option to extend it to your spouse and children.
At Axpo Group we are dedicated to fostering a culture of non-discrimination tolerance and inclusion. As an equal opportunity employer we welcome applications regardless of race and ethnicity gender identity and expression sexual orientation age disability as well as socioeconomic cultural and religious background. We are committed to ensuring a respectful and inclusive recruiting process and workplace for everyone.
About Company
Axpo's ambition is to provide society with a sustainable future through innovative energy solutions. Axpo is the largest Swiss producer of renewable energy and an international pioneer in energy trading and the marketing of solar and wind power. More than 7,500 employees combine exper ... View more
