IT Support (Juniormid) – Retail

Are you passionate about fashion and excited to drive the technical launch of our rapidly expanding retail stores across Europe

Were seeking an energetic IT Support (Junior/mid) Retail with an innovative mindset and a passion for ensuring seamless daily operations across our physical stores and leading the on-site technical setup for new international openings.

Your role

Provide daily technical support for store operations including POS/Shopify POS hardware networks printers and devices.

Travel bi-monthly to configure and deploy technology for new store openings setting up connectivity cameras and POS systems.

Support the rollout of Project Tango including store laptops Live View camera setups and Store Manager checklists.

Act as the critical bridge between IT and Store Managers training them on essential tools and technical processes.

Document standard store setups and recurring issues while supporting future in-store tech projects like RFID and stock control.

What were looking for

2 to 3 years of technical support experience ideally in retail or multi-site environments with a background in IT systems or telecommunications.

Solid basic knowledge of networks and hardware with a bonus for experience in Shopify POS IP cameras or prior store openings.

A proactive communicative problem-solver who can effectively troubleshoot remotely and collaborate with non-technical teams.

Fluency in Spanish and English with Italian or Portuguese highly valued.

What we offer

Full-time permanent contract.

Exclusive Meller product discounts.

Growth and training opportunities within the company.

A work environment where authenticity creativity and innovation are at the core.

Join a dynamic team.

Meller is committed to an inclusive selection process. We welcome candidates of all backgrounds identities and abilities and strive to create a workplace where everyone can thrive.

We cant wait to meet you.

The Meller Team