Inside Sales Representative (German)

Donaldson is committed to solving the worlds most complex filtration challenges. Together we make cool things. As an established technology and innovation leader we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn effect change and make meaningful contributions at work and in communities.

Are you a customer-focused professional fluent in German and English looking to build your career in an international environment

We are seeking an Inside Sales Representative to join our EMEA team in Terrassa this role you will be the main point of contact for customers and field technicians delivering high-quality technical support via phone and email.

Working closely with Territory Service Managers in Germany you will prepare quotations for standard parts and services while ensuring effective communication and coordination with our AfterSales team across Europe.

Key Responsibilities:

• Provide support to the service sales team in Germany
• Manage aftersales requests including diagnostics troubleshooting and preparing cost estimates for parts and services
• Deliver technical support by researching and gathering information from documentation internal resources and factory contacts
• Use the CRM system to track opportunities perform followups and prepare reports

Profile:

• Higher education in Sales Administration or similar
• Previous professional experience as inside sales customers service or technical sales position
• Proficiency with CRM tools and Microsoft Office
• Professional fluency in German (preferably native) and English is mandatory. Other languages such as French or Dutch would be an asset
• Good understanding of customer needs and serviceoriented mindset
• Excellent communication and interpersonal skills
• Strong organization proactivity and attention to detail (including in remote settings)

What We Offer:

• Permanent contract
• International environment with growth opportunities
• Flexible working hours (7:00 9:30 to 16:00 18:30) and hybrid work model (3 remote days per week)
• Shuttle bus from Plaça Espanya (Barcelona) to our office in Terrassa
• Attractive compensation package including meal allowance and telework support.
• Comprehensive 1-month onboarding program on site
• Health insurance life insurance and pension plans after one year
• Free coffee fresh fruit language lessons and Employee Assistance Program

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers Donaldson Company Inc. website and any communication from a Donaldson recruiter would be sent using a email address. If you have any questions about the legitimacy of an employment opportunity please reach out to to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race gender color disability national origin age religion union affiliation sexual orientation veteran status citizenship gender identity and/or expression or other status protected by law.