IAM Project and Change Manager

Job Description:

Omega CRM Consulting is looking for a IAM Project and Change Manager that would like to collaborate with one of the top global pharmaceutical companies.

The role requires working on-site at the Sant Cugat del Vallès office approximately one day a week.

We are looking for a pragmatic senior professional who combines disciplined project delivery with a strong focus on stakeholder readiness and adoption.

The ideal candidate can connect strategy technical execution stakeholder needs and operational readiness; create clarity across complex dependencies; and drive a global IAM cloud transformation from design through migration adoption and stabilization.

Key Responsibilities

• Manage the project roadmap milestones dependencies risks resources and reporting.
• Coordinate design migration and operational handover activities.
• Lead stakeholder engagement impact assessments communications training and adoption.
• Facilitate workshops and ensure clear decisions ownership and follow-up.
• Participate in the preparation of concise Steering Board updates and decision materials.
• Ensure security compliance validation and business continuity requirements are addressed.
• Track project readiness adoption and measurable outcomes.

Required Expertise & Skills

• Minimum 5 years of experience in project programme or transformation management including significant responsibility for organizational change.
• Proven experience delivering at least one large-scale cloud migration platform modernization or enterprise transformation.
• Demonstrated experience managing cross-functional teams external vendors senior stakeholders and executive governance.
• Strong knowledge of project delivery methods including Agile Waterfall and hybrid approaches.
• Experience in IAM Identity Governance and Administration or Cybersecurity.
• Relevant certification such as SAFe Scrum Prosci or similar is desirable.
• Strong project management and organizational change management capabilities.
• Proven ability to manage complex global cross functional projects with huge user impact.
• Strong stakeholder management facilitation negotiation communication and conflict-resolution skills.
• Excellent planning and coordination skills across multiple teams vendors workstreams and time zones.
• Ability to work effectively in regulated environments and collaborate with Quality Validation Security and Audit stakeholders.
• Fluent written and spoken English with the ability to communicate clearly across technical and non-technical audiences.
• Self-driven structured pragmatic and comfortable operating in a complex and evolving environment

WHAT DO WE OFFER

• Permanent contract.
• Flexible Schedule. We make it easy. Balance your professional and personal life.
• Certifications plan. Improve your skills and get the official certificate from our main partners.
• Home Office. You decide and we support you.
• Flexible retribution (public transport ticket Ticket restaurtant ).
• Health insurance.
• OMEGA in action. Our commitment to a better society is not just an intention
• Professional development: Evolve grow and get where you want to go.

About us

Omega CRM a Merkle Company is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions technology and data all enhanced by AI.

Together with Merkle we form the largest Customer Experience Management (CXM) agency in Spain and as part of the dentsu group we offer end-to-end solutions that integrate media creativity content technology and strategy to deliver real business impact.

With over 23 years of experience a team of 580 professionals from 24 nationalities and 2500 certifications Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail Healthcare Pharma Real Estate Education and Non-Profit delivering omnichannel experiences in Customer Service eCommerce Marketing and Analytics.

Client satisfaction is at our core (rating: 4.9/5) and weve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM we believe in growth through people guided by our values: #Talent #Flexibility #Commitment and #Innovation. We grow #Together.

#OMEGA #LI-REMOTE

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