HR Global Services Advisor 2 with Portuguese Language

Description -

Job Summary
This role is responsible for conducting HR processes like onboarding data management and compliance while also advising on service enhancements. The role manages employee records collaborates on process improvements maintains control standards and aids in HR education and training. The role focuses on enhancing the employee experience supports projects and provides expert HR guidance contributing to seamless HR operations and knowledge sharing.

Responsibilities
Provides support and processes HR activities such as pre-hire checks hiring in HR system new-hire pre-onboarding onboarding activities data changes disability claims leave of absence compensation benefits termination of employment etc.
Initiates reviews and approves daily HR system transactions ensuring compliance with policies and procedures.
Oversees employee records ensures information is accurate and up-to-date and supports audits government surveys and reporting.
Serves as a consultant to departments outside of the shared services program to help streamline and improve HR processes and procedures and to provide training on best practices.
Maintains organizations internal HR control standards including timely implementation of internal audit points together with any issues raised by external regulators as applicable.
Works with shared services managers to improve processes and systems to deliver a positive experience throughout the employees lifecycle.
Contributes to educating HR generalists people managers and employees on practices and tools to encourage them to resolve issues on their own through HR systems and platforms.
Provides orientation to new hires and delivers training for new processes programs and platform rollouts.
Ensures exceptional service by promptly and accurately responding to questions by employees via HR platform where country-specific HR knowledge or solutions are required and updates knowledge database articles.
Supports projects including acquisition deals representing the HR Global Services organization as needed.

Education & Experience Recommended
Four-year or Graduate Degree in Human Resources Business Administration or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 2-4 years of work experience preferably in customer service or a related field or an advanced degree with little or no work experience.

Preferred Certifications
Society for Human Resource Management-Certified Professional (SHRM-CP)
Professional in Human Resources (PHR)/ Senior Professional in Human Resources (SHPR)

Knowledge & Skills

Portuguese language is a must
Agile Methodology
Auditing
Automation
Business Process
Business Requirements
Computer Science
Dashboard
Data Analysis
Data Integrity
Finance
Human Capital
Human Resources Information System (HRIS)
People Analytics
Power BI
Process Improvement
Project Management
SQL (Programming Language)
Tableau (Business Intelligence Software)
Workday (Software)
Workflow Management

Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

What we offer

• A truly international experience: Work in a global organization with colleagues from 60 nationalities collaborating across cultures and geographies.
• Continuous growth & career development: Multiple internal mobility and career opportunities supported by HPs learning platform to keep growing your skills.
• Competitive benefits package including:
• Hybrid work model (home office / office) depending on the role/functions
• Health & Life insurance
• Ticket Restaurant Vouchers or lunch at reduced prices at our canteen
• Flexible working hours to support worklife balance
• HP Flex Program: Kindergarten vouchers & Transport Card
• Exclusive HP products offers and discounts for employees friends and family

• Inclusion & belonging at the core: Join our global employee networks such as Women Pride Inclusion NextGen Sustainability & DisAbility with opportunities to get involved locally.
• Give back to the community: Participate in volunteering initiatives or join our annual HP Charity Day held onsite.
• Stay active & energized: Access our sports center (indoor & outdoor) with 25 coordinated activities.
• Onsite medical services: Doctor and medical team available for annual checkups nutrition oral hygiene physiotherapy and general health.
• Creativity & innovation: Enjoy our Printing Happy Hourfrom photos to large postersand handson workshops using the latest printing technologies from wall covers to 3D printing.
• Easy commuting: Free parking available or excellent access via nearby train services.
• Women Network initiatives: Networking events STEM promotion business acumen talks worklife balance sessions and future skills development.

Impact & Scope
Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity
Responds to routine issues within established guidelines.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) -

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal