Home Excellence, Properties & Facilities Associate

Were Hiring: Properties & Facilities Associate at Vivla

At Vivla we are redefining the second-home experience. We manage a growing portfolio of premium properties ensuring that every home meets the highest standards of quality comfort and design. To support our continued growth we are looking for a Properties & Facilities Associate to join our Home Excellence team.

About the Role
As our Properties & Facilities Associate you will play a key role in ensuring that all Vivla homes are impeccably maintained beautifully presented and fully stocked to deliver an exceptional experience to our owners. You will supervise cleaning and maintenance standards coordinate services with suppliers manage inventory across properties and support the Property Manager in daily operational tasks. This is a hands-on role with direct impact on the quality and consistency of the Vivla experience.

What Youll Do

Cleaning and Maintenance Oversight

• Supervise cleaning standards and ensure compliance across all homes.
• Monitor overtime hours and coordinate with cleaning companies.
• Ensure the correct execution of cleaning and maintenance tasks.

Styling and Presentation

• Ensure each home reflects the aesthetics and styling defined by Vivla Studio.
• Coordinate with teams to guarantee a flawless presentation for every stay.

Inventory and Supplies Management

• Perform regular inventory checks (tickets cleaning reports on-site inspections).
• Manage stock replenishments across all Vivla properties.
• Prepare and coordinate the shipment of amenities to each home.

Property Management Support

• Assist in the resolution of maintenance and operational incidents.
• Support ownership transfers and utility management.

Travel Requirements

• Conduct regular visits to all Vivla homes to ensure standards and proper execution.

Your Impact (OKRs)

• Ensure impeccable cleaning and presentation across all properties.
• Maintain a centralized reliable and updated inventory system.
• Support the effective resolution of incidents across all properties.
• Train and collaborate with cleaning teams to uphold Vivla standards.
• Participate in strategic projects implemented within the Home Excellence area.

About You

• Experience in operations hospitality property management or facilities is preferred.
• Highly organized detail-oriented and proactive.
• Ability to work independently and coordinate multiple stakeholders.
• Strong communication skills.
• Willingness to travel regularly to different properties.
• A valid Category B driving licence is an essential requirement for the role.
• Fluent in Spanish; English is a plus.

Why Vivla

• Join a fast-growing company transforming the second-home sector.
• Have direct impact on quality operations and owner experience.
• Become part of a collaborative team where your contribution truly matters.
• Access opportunities for career growth as we continue to scale.