DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee Selenta Hospitality Manco S.L.. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
We are seeking a Groups & Events Manager for our iconic Madrid Marriott Hotel Princesa Plaza. Located in the heart of Madrid this landmark property is currently undergoing a complete transformation. Following a comprehensive renovation and a strategic repositioning process we are looking for visionary leaders eager to leave their mark on this exciting new chapter.
The Mission
The G&E Manager will lead the operational transformation of the reactive sales department. This role does not focus on cold calling or direct business acquisition but rather on guiding supervising and developing the team. The successful candidate will be the custodian of methodological excellence system optimization and strict compliance with Marriotts corporate processes and audit standards.
Key Responsibilities
- Team Leadership: Guide support and evaluate the reactive sales team ensuring full alignment with the hotels strategic goals.
- Operational Facilitation: Act as an operational enabler supervising and streamlining the teams quoting guidelines and issue-resolution processes.
- Process Engineering: Design audit and implement efficient workflows within the sales department.
- Compliance & Governance: Meticulously oversee compliance with contractual guidelines cancellation policies deposits and departmental document management.
- Brand Standards: Guarantee that all operations strictly adhere to Marriotts global quality and brand standards.
- Data & Forecast Integrity: Oversee accurate data entry and system maintenance in Opera 5.6 ensuring the integrity of both the forecast and room/space inventory.
- System Optimization: Standardize templates contracts and profiles within the PMS to optimize team response times.
- Reporting & Analytics: Report directly to the Director of Sales on operational performance response times (SLAs) and segment conversion rates.
- Departmental Synergy: Ensure fluid seamless and dynamic day-to-day management within the department.
Why Join Us
- Impact: Be part of a high-profile hotel repositioning with the opportunity to directly influence the experience of thousands of guests.
- Environment: Thrive in a multicultural dynamic environment aligned with Marriott Internationals global standards.
- Growth & Development: Access continuous training through Marriotts and Selenta Groups specialized learning platforms.
- Career Progression: Benefit from genuine professional growth and career advancement opportunities within the group.
- Exclusive Benefits: Enjoy Marriott Bonvoy travel perks including preferential rates and unique experiences worldwide.
- Internal Discounts: Access exclusive discounts across all Selenta Group properties (Accommodation F&B and more).
- Culture: Join a leading hospitality company with a professional collaborative work environment focused on excellence.
- Compensation & Contract: Competitive flexible compensation package permanent contract (contratación indefinida) and immediate onboarding.
- Bachelors degree in Hospitality Management Tourism Business Administration (ADE) or a related field.
- Experience: 35 years of proven experience in supervisory or leadership roles within Groups Events and MICE segments in high-volume hotels ideally within the Marriott International portfolio.
- Skills: Mandatory expertise in Opera PMS 5.6 and the Microsoft Office Suite.
- Languages: Bilingual proficiency in Spanish and professional working proficiency in English (C1/C2 level).
- Brand Knowledge: Deep understanding of Marriotts corporate tools platforms and standards.
- Strong people management skills collaborative mindset and highly effective communication.
- Sharp attention to detail strong project management and multitasking abilities analytical mindset and a transformational leadership style.
Impact: Be part of a high-profile hotel repositioning with the opportunity to directly influence the experience of thousands of guests. - Environment: Thrive in a multicultural dynamic environment aligned with Marriott Internationals global standards. - Growth & Development: Access continuous training through Marriotts and Selenta Groups specialized learning platforms. - Career Progression: Benefit from genuine professional growth and career advancement opportunities within the group. - Exclusive Benefits: Enjoy Marriott Bonvoy travel perks including preferential rates and unique experiences worldwide. - Internal Discounts: Access exclusive discounts across all Selenta Group properties (Accommodation F&B and more). - Culture: Join a leading hospitality company with a professional collaborative work environment focused on excellence. - Compensation & Contract: Competitive flexible compensation package permanent contract (contratación indefinida) and immediate onboarding.
40.000 - 50.000
This company is an equal opportunity employer.
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