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German + Spanish Speaking Customer Service Agent


Job Location:

Madrid - Spain

Monthly Salary: Not provided by the employer
Posted: 6 September 2026 (5 days ago)
Application Deadline: 4 December 2026
Vacancies: 1 Vacancy

Job Summary

German Spanish Speaking Customer Service Agent
Location: Madrid Spain
Work Model: On-site
Languages: German Spanish
Salary: 22800 gross/year 1200 annual SRV bonus
Schedule: Shifts between 07:0016:00 8-hour shifts
About the Role

We are looking for German and Spanish-speaking Customer Service Agents to join a customer support team in Madrid. You will provide professional assistance to customers while using your fluent German and Spanish communication skills.

Your Responsibilities
  • Provide customer support and assistance
  • Communicate with customers in German and Spanish
  • Handle customer inquiries in a professional and solution-oriented manner
  • Ensure a high level of customer satisfaction
  • Follow the required processes and procedures
Requirements
  • Fluent German
  • Fluent Spanish
  • Strong communication skills
  • Customer-oriented and professional approach
  • Availability to work on-site in Madrid
  • Flexibility to work shifts
What We Offer
  • 22800 gross annual base salary
  • 1200 annual SRV bonus
  • Comprehensive training
  • Initial 3-month temporary contract with the intention to convert to a permanent contract
  • Shift-based schedule
  • Multiple start dates available
Training

Training is mandatory and will take place:

  • First 3 weeks: 09:0015:00
  • Following period: 09:0016:00
  • Final week: 09:0017:00

The application process also includes a German video recording and a handwritten cover letter.