Field Service Technician
Job Location:
Monthly Salary:
Posted on:
7 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
| Location | Mildura (VIC) Riverland (SA) & Adelaide Metro Areas |
| Salary | $87000 $95000 Super (depending on experience) |
| Employment Type | Full-Time |
Join a Growing Team Supporting Australias Food & Packaging Industry
We are seeking an experienced and motivated Field Service Technician to service customers throughout the Mildura Riverland and Adelaide regions. This is an exciting opportunity for a trade-qualified technician who enjoys variety problem-solving and working directly with customers across the food processing and packaging sectors.This role is ideal for someone who can combine strong technical capability with excellent customer service a technician who not only fixes equipment but also builds confidence communicates clearly and represents the business professionally on every site visit.
About the Role
As a Field Service Technician you will be responsible for:- Installation servicing and maintenance of industrial equipment
- Diagnosing and repairing mechanical and electrical faults
- Preventative and breakdown maintenance
- Providing technical support and customer service on-site
- Building and maintaining positive relationships with customers and site personnel
- Ensuring customers are kept informed of service outcomes maintenance recommendations and equipment performance
- Completing service reports and maintenance documentation accurately and professionally
- Working independently across multiple customer sites
- Representing the company in a professional and customer-focused manner at all times
Customer Service Focus
| As a key representative of the business you will be expected to deliver a high standard of customer service during every site visit. This includes clear communication professional conduct practical problem-solving and a genuine focus on helping customers keep their operations running smoothly. |
- Develop strong working relationships with customers operators maintenance teams and production personnel
- Understand customer operational requirements and provide practical outcome-focused solutions
- Respond professionally and positively to customer enquiries concerns and service requirements
- Explain technical issues repairs and recommendations in a clear and customer-friendly way
- Identify opportunities to improve equipment reliability reduce downtime and improve customer outcomes
- Provide timely updates regarding repairs maintenance activities parts requirements and recommended next steps
Skills & Experience
We are looking for candidates with:- Strong mechanical and/or electrical experience
- Trade qualification (Certificate III) in one of the following:
- Maintenance Fitting
- Mechanical Fitting
- Electrical Trade
- Automotive Mechanic
- Related industrial trade
- Ability to fault-find and troubleshoot equipment
- Strong communication and customer service skills
- Ability to explain technical issues and solutions clearly to customers
- A proactive approach to customer support and problem resolution
- Current drivers licence
- Ability to travel within the service region
Highly Regarded Experience
Previous experience within any of the following industries will be advantageous:- Food manufacturing
- Fruit packing and processing facilities
- Labelling equipment
- Packaging machinery
- Conveying systems
- Industrial automation and production equipment
Whats on Offer
- Competitive salary package of $87000 $95000 Super
- Company vehicle and tools provided (if applicable)
- Work across a diverse customer base and technologies
- Ongoing training and career development
- Stable long-term employment with a growing business
- Regional and metropolitan coverage across Victoria and South Australia
Send your resume and cover letter today and become part of a team that keeps Australias food and packaging industry moving.
Contact Dan Sawyer on or email for more information
Required Experience:
IC
