Field Service Engineer

Join our dynamic team at TOMRA Food as a Field Service Engineer where youll play a pivotal role in ensuring the seamless operation of our cutting-edge food sorting systems.

Our local TOMRA office is based in Valencia and we are always looking for motivated people who want to be part of our organization. We are currently seeking an experienced Field Service Engineer who is based in or around Sevilla.

Were looking for a highly skilled and motivated individual to take on the challenge of providing top-notch customer service encompassing commissioning operation testing integration optimization maintenance training and repair activities primarily in Spain and Portugal.

This role offers the perfect blend of hands-on work and independent problem-solving making it an ideal fit for a passionate engineering enthusiast.

Role and Responsibilities:

• Perform field service activities including installation commissioning operation testing optimization maintenance and repair of TOMRA equipment.
• Diagnose and resolve technical issues ensuring optimal machine performance and customer satisfaction.
• Carry out mechanical electrical electronic and optical adjustments and configurations.
• Provide customer training on the operation and maintenance of TOMRA systems.
• Deliver technical support and expert advice to help customers maximize operational performance and reduce food waste.
• Prepare accurate service reports and collaborate with internal teams to ensure excellent customer support.
• Work with innovative industry-leading technology and act as a TOMRA ambassador.
• Travel up to 80% of the time primarily within Spain with occasional international travel as required.

Qualifications :

• Technical education in Electronics Electrical Engineering Automation Industrial Maintenance or a related field.
• 3 to 5 years of experience in field service industrial maintenance or technical customer support.
• Proven experience performing preventive and corrective maintenance on industrial equipment.
• Practical knowledge of analog and digital circuits power supply systems and PLCs. Required.
• Ability to read and interpret electrical schematics.
• Good understanding of IT networking and PC configuration.
• Fluent Spanish and a good command of English (minimum B2 level). Required.
• Strong troubleshooting problem-solving and customer service skills.
• Ability to build and maintain effective relationships with customers colleagues and stakeholders.
• Willingness to travel up to 80% of the time.
• Valid drivers license and a good driving record.

Additional Information :

What we offer:

• Premium Equipment  Latest laptop mobile phone PPE & professional workwear
• Up to 10% Annual Bonus  Performance-based STI tied to your success & company goals
• Company Car Fuel/Charging Card  Modern vehicle for work & private use according to Company Car Policy
• 100% Company-Paid Extended Life Insurance: In case of death & permanent disability 
• Extra - Private health insurance affiliation offered at discounted rate
• Fully Flexible Hybrid Work  Home-based contract with modern work-life balance
• All Travel Covered  Expenses full travel insurance paid by TOMRA
• Great Time Off - 29 calendar days as holidays in accordance with our CBA
• Long-Term Rewards  Jubilee recognition every 5 years
• Continuous Learning  Tailored training & development via TOMRA Learn
• Team Fun  Regular social activities & events with great colleagues

How to Apply:

If you see yourself in this role wed love to hear from you! All applications will be treated with the strictest confidentiality.

TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race color religion gender gender identity age national origin disability parental or pregnancy status marriage and civil partnership sexual orientation veteran status or any other characteristic. Reasonable accommodations will be made and will be provided as requested by candidates taking part in all aspects of the selection process.

Remote Work :

No

Employment Type :

Full-time