Enterprise Sales Development Representative, Manager Madrid

About HappyRobot

HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers dont just communicate - they make decisions take action and run operations autonomously across voice email and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised we power critical operations for global enterprises worldwide.

Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics built our own voice stack models and orchestration layer from the ground up and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.

About the Role

This is a foundational hire. We currently have a small team of SDRs and a promising outbound system. Were looking someone to turn that into a repeatable scalable machine across EMEA and the Americas.

As an Enterprise SDR Manager youll own the entire Enterprise SDR function: hiring onboarding coaching and building the playbooks that let us break into new verticals and geographies. Youll work closely with Growth Sales leadership and the founders to make sure the pipeline engine matches the ambition of the company.

Were selling into the most influential enterprises across the economy airlines financial institutions manufacturers retailers distributors. With a playbook to be built on many new verticals and the plan to grow the SDR team significantly across regions youll figure out what the team has to look like and how it operates.

What Youll Do

• Build and scale the SDR team across EMEA and the Americas hiring onboarding and ramping new reps

• Coach SDRs daily: call and message reviews objection handling and pipeline discipline

• Design and iterate on outbound playbooks by vertical persona and region

• Own SDR performance metrics activity conversion rates opportunity quality pipeline contribution

• Partner with Growth to operationalize signals account prioritization and multi-channel sequences

• Work with Sales leadership on qualification standards SDR-to-AE handoff processes and feedback loops

• Build the enablement infrastructure: training materials talk tracks competitive positioning and onboarding programs

• Get hands-on when needed jump on calls test new messaging and lead by example

What Youll Bring

• 2 years building and managing SDR/BDR teams in an enterprise sales motion selling into large enterprises

• Track record of hiring ramping and coaching early-career sales reps

• Experience building outbound playbooks from scratch not just inheriting and optimizing existing ones

• Hands-on coaching style: you listen to calls you rewrite sequences you sit with reps and work leads

• Comfortable operating across time zones and managing a distributed team

• Familiar with modern sales tech (Salesforce Amplemarket Unify or similar sales engagement and intent signal tools)

• High sense of urgency. You can move fast and make decisions with imperfect information

• Founder mindset youre here to build something not manage a process

Nice to have

• Experience selling AI automation or infrastructure products to enterprise operations teams

• Familiarity with signal-driven and account-based outbound motions

• Experience expanding into new verticals where the playbook doesnt exist yet

Why join us

• Opportunity to work at a high-growth AI startup backed by top investors.

• Rapidly growing and backed by top investors including a16z Y Combinator and Base10.

• Ownership & Autonomy - Take full ownership of projects and ship fast.

• Top-Tier Compensation - Competitive salary equity in a high-growth startup.

• Comprehensive Benefits - Healthcare dental vision coverage.

• Work With the Best - Join a world-class team of engineers and builders.

Our Operating Principles

Extreme Ownership

We take full responsibility for our work outcomes and team success. No excuses no blame-shifting if something needs fixing we own it and make it better. This means stepping up even when its not your job. If a ball is dropped we pick it up. If a customer is unhappy we fix it. If a process is broken we redesign it. We dont wait for someone else to solve it we lead with accountability and expect the same from those around us.

Craftsmanship

Putting care and intention into every task striving for excellence and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for just fine. We sweat the details because details compound. Whether its a product feature an internal doc or a sales call we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious meticulous and proud of what we build even when nobodys watching.

***We are majos***Be friendly & have fun with your coworkers. Always be genuine & honest but kind. Majo is our way of saying: be a good human. Be approachable helpful and warm. Were building something ambitious and its easier (and more fun) when we enjoy the ride together. We give feedback with kindness challenge each other with respect and celebrate wins together without ego.

Urgency with Focus

Create the highest impact in the shortest amount of time. Move fast but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly act decisively and stay aligned. We aim for high leverage: the biggest results from the simplest smartest actions. Were running a high-speed marathon not a sprint with no strategy.

Talent Density and Meritocracy

Hire only people who can raise the average; exceptional performance is the passing grade. Ability trumps seniority. We believe the best teams are built on talent density every hire should raise the bar. We reward contribution not titles or tenure. We give ownership to those who earn it and we all hold each other to a high standard. A-players want to work with other A-players thats how we win.

First-Principles Thinking

Strip a problem to physics-level facts ignore industry dogma rebuild the solution from scratch. We dont copy-paste solutions. We go back to basics ask why things are the way they are and rebuild from the ground up if needed. This mindset pushes us to innovate challenge stale assumptions and move faster than incumbents. Its how we build what others think is impossible.

The personal data provided in your application and during the selection process will be processed by Happyrobot Inc. acting as Data Controller.

By sending us your CV you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer.

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If you wish to exercise your rights of access rectification deletion portability or opposition in relation to your personal data you can do so through subject to the GDPR.

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Required Experience:

Manager