Job Description Summary

Job Description

Key Responsibilities:

• Lead and support resolution of service cases involving wind turbine electrical subsystems.

• Troubleshoot and help resolve complex field issues impacting turbine reliability and availability.
• Perform and support root cause analysis (RCA) and corrective actions for recurring technical problems.
• Partner with Services and Fleet Performance teams to deliver high-quality timely case dispositions.
• Support spare parts evaluations and part replacement dispositions at wind sites and manufacturing locations.
• Provide engineering support for non-conformance product quality and manufacturing-related issues.
• Coordinate with subsystem design teams to ensure field issues are addressed effectively and lessons learned are captured.
• Support updates to electrical schematics BOMs components installation procedures and related designs.
• Participate in testing and validation activities at manufacturing facilities and wind turbine sites.
• Contribute to continuous improvement efforts that enhance safety quality reliability and fleet performance.
• Apply all the above to MV components (such as MVSG and transformer) and LV components (such as cabinets and cables/harnesses)
• Self management of daily operations to achieve on time priorities scheduled with the technical leader. Accountable of the resolution of service cases
• Work closely with internal customers fleet support teams and systems engineering on fleet issues and improvement actions.

Qualifications:

• Bachelors degree in Electrical Engineering or related field or equivalent experience.
• Experience supporting electrical systems troubleshooting field issues or working in a service engineering environment.
• Strong knowledge and design experience on MV components (such as MVSG and transformer) and LV components (such as cabinets and cables/harnesses).
• Strong problem-solving skills with experience in root cause analysis and technical issue resolution.
• Ability to work cross-functionally with engineering manufacturing and service teams.
• Familiarity with electrical schematics components and BOMs.
• Experience in wind power generation manufacturing or other industrial environments is preferred.
• Able to travel to wind farms and climb turbines.
• Fluent in English (spoken and written)

Preferred Profile:

• Hands-on approach to solving field and product issues.

• Strong sense of urgency and ability to manage multiple service priorities.
• Experience supporting part replacement decisions spare parts disposition or fleet reliability improvements.
• Effective communicator who can work across technical and operational teams.
• Product Lifecycle Management (PLM) expertise
• Able to work independently
• Ability to coach and guide less experienced engineers in similar positions without further support
• Business acumen and customer focus
• Strong interpersonal skills include ownership self-motivation problem solving analytical team player communication skills attention to detail and ability to develop relationships.

Additional Information