eCommerce and Digital Merchandising Manager (PT)

About Us

SharkNinjais a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeoples lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than4100associates the companys products are sold at key retailers online and offline and through distributors around the world.

AI at SharkNinja

At SharkNinja were building an AI-native culture. Were not waiting for the future; were creating it. Our people are expected to experiment boldly adopt new tools and continuously raise whats possible to create meaningful impact for our consumers. If you believe the best way to do your job hasnt been invented yet youll fit right in.

Role Overview

We are seeking a eCommerce and Digital Merchandising Manager (PT) to join our Spanish team to look after the Portuguese market. The successful candidate will take ownership of digital content across our Portuguese website supporting day-to-day merchandising and content updates. You will ensure all site content is accurate engaging and aligned with both business objectives and trading goals while driving continuous improvements to the customer journey through targeted UX enhancements.
This role requires a data-driven mindset using insights from platforms to guide decision-making. You will collaborate closely with global teams to ensure our websites are optimised compliant and delivering outstanding consumer experiences.

Key Responsibilities

Develop and maintain a digital content and merchandising strategy using a data-led approach aligned with business and trading priorities.
Manage content across Salesforce Commerce Cloud ensuring accuracy consistency and accessibility.
Conduct regular content audits proofreading and editing to maintain accuracy clarity and compliance with accessibility standards.
Create upload and merchandise content to support product launches and trading campaigns.
Work closely with the SEO team to curate optimised landing pages that improve visibility and enhance user journeys.
Use tools such as waiting room/online queuing and merchandising enhancements to improve engagement measuring effectiveness with VWO.
Oversee day-to-day site maintenance including promotional code and campaign set-up legislation updates campaign rollouts and enablement activities.
Working with the wider DTC teams including CRM Affiliates and Paid Marketing to improve on-site consumer journeys.
Use VWO Salesforce analytics and GA4 as reporting tools to monitor content and site performance.
Provide actionable insights and recommendations to increase engagement improve conversion and optimise the consumer journey.
Work closely with trading teams to meet commercial goals ensuring clear communication during peak trading periods.
Partner with marketing product development and UX teams to align and optimise content across platforms.
Share best practice guides and quality control processes across regions to ensure consistency and minimise risk particularly during and after platform migrations.

Skills & Experience

Proven experience managing digital content within CMS platforms
Highly organised with the ability to manage multiple projects and meet deadlines in a fast-paced environment.
Excellent communication stakeholder management proofreading and attention to detail.

Fluent in Portuguese

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