E-commerce Technical Specialist Product Owner (Salesforce Commerce Cloud)

International consulting group founded in 2019 Ekkiden fosters an ecosystem of passionate and committed consultants who lead organizational operational and technological transformation projects in IT/Digital Industry/R&D and Sustainability for large enterprises and SMEs in France Switzerland Spain and Germany.

About the job :

At Ekkiden we are looking for an E-commerce Technical-Functional Specialist / Product Owner to join our team and lead strategic digital projects in the retail cosmetics and luxury sectors.

We are looking for a bridge profile: someone who speaks the language of business (Marketing SEO Conversion) and can translate it into viable technological solutions for the development teams. If you have a hybrid DNA are passionate about the Salesforce Commerce Cloud (SFCC) ecosystem and excel at managing platforms during Run & Build phases this is the place for you.

Responsibilities:

• Lifecycle Management (Run & Build): Lead the evolutionary and corrective maintenance (Run) of the e-commerce platform (FrontOffice/B2B/B2C) as well as the deployment of new features (Build).

• Technical-Functional Liaison: Act as the core link between business stakeholders (Marketing Sales SEO) and technical teams or external integrators (nearshore/offshore).

• Agile Management & Backlog: Write user stories prioritize the product backlog coordinate sprints and oversee deliverables using Agile methodologies (Jira Confluence).

• High-Level Technical Support: Provide L2/L3 support in troubleshooting complex incidents and escalate appropriately to the core development team (L3).

• Ecosystem & Integrations: Coordinate cross-functional technical integrations managing data flows with Order Management Systems (OMS) PIM platforms (e.g. Akeneo) ERPs and analytics/tracking tools (Google Tag Manager / TagCommander).

• Quality Assurance: Oversee the QA/Testing phase production releases (Go-live) and track key performance KPIs.

What we are looking for:

• Core Experience: Minimum of 3 to 4 years of proven experience as an E-commerce Project Manager Product Owner or Technical Specialist.

• Technological Expertise: Solid hands-on experience working with Salesforce Commerce Cloud (SFCC) / Demandware. (Mandatory).

• Methodology: Proficiency in corporate ticketing and documentation tools (Jira ServiceNow Confluence) within Agile frameworks.

• Technical Vision: Comfortable managing Tagging implementations (GTM) web analytics and understanding web architectures (APIs Front-end). We are not looking for a pure developer but you must be able to read between the lines of code and understand infrastructure.

• Languages: Fluent in English (C1) and Spanish. You will be in constant communication with international stakeholders.

We offer: