Danish-Speaking Customer Service Representative – Barcelona, Spain

Danish speakers wanted for a Customer Service Representative role in Barcelona Spain. Relocation support available.

• Location: Barcelona Malaga Valencia Spain
• Language: Danish English
• Salary: 21 700 year (gross) Up to 2000 bonus M.A
• Start date: ASAP
• Relocation: Supported see below

CloserHire is partnering with a global customer experience provider to recruit a Danish-speaking Customer Service Representative for their on-site team in Barcelona or Benalmadena or Valencia. This is your opportunity to be part of a growing international team that supports leading electric vehicle brands and empowers customers through innovation and excellence. As a Customer Service Representative youll be the first point of contact for customers delivering support that goes beyond expectations.

• Handle incoming contacts via phone email chat and other channels to resolve user inquiries. Log cases accurately in the system and provide timely responses within service level agreements. Maintain a deep understanding of services and products tailored to the electric vehicle industry. Collaborate with teammates and offer support during absences or increased workloads. Fulfill administrative duties such as tracking leave and attending scheduled sessions. Contribute to continuous improvement initiatives led by your Supervisor or Mentor. Maintain high standards of quality service performance and customer satisfaction.

• Are proficient or bilingual in Danish and fluent in English. Have at least 1 year of experience in a customer service environment. Possess basic IT knowledge (Windows MS Office internet settings). Show a proactive attitude and enjoy helping people. Are capable of taking ownership and solving customer issues efficiently. Bring experience from the automotive or electric vehicle industry a strong advantage. Are naturally collaborative adaptable and eager to grow.

21 700 year (gross) Up to 2000 bonus M.A

• Full-time 39-hour/week schedule Monday to Friday (09:0018:00). On-site position in central Barcelona or Benalmadena or Valencia in a modern and supportive workspace. Full paid training on the company and its cutting-edge project. Access to career development programs and professional training. Work in a multicultural environment committed to diversity and inclusion.

Relocation payment 500EUR paid after 1 month of start Notes: 9-18h M-F

• Apply with your CV – we review every application
• Short screening call with a CloserHire recruiter (around 30 minutes)
• Interview with the hiring team
• Offer then support with paperwork and where applicable your move