Customer Support Specialist Spanish & English

We are recruiting on behalf of a leading global customer experience company for a Spanish & English Customer Support Specialist to join a project for a major Spanish Airline. Based on-site in Lisbon Portugal you will act as the first point of contact for passengers providing support for flight bookings inquiries and customer care in a fast-paced environment.

• Handle incoming customer inquiries flight reservations and service requests via phone and email.
• Provide accurate and timely information regarding flight schedules ticketing and airline policies.
• Resolve passenger issues efficiently while maintaining high customer satisfaction standards.
• Document customer interactions accurately in the system.

• Language Proficiency: Native or high fluency in Spanish alongside intermediate English (B1 level).
• Location & Work Model: Candidates based in Lisbon surrounding cities/areas or currently residing in Spain who are ready to relocate immediately to Lisbon for an On-site role.
• Availability: Immediate joiners required (Start Date: September 17 2026).
• Skills: Excellent communication skills customer-oriented mindset and basic digital literacy.

• Full-time position within an international and dynamic team environment.
• Comprehensive training program provided upon joining.
• Opportunity to work with a prominent brand in the aviation industry.

Please send your CV or get in touch directly via email at