Customer Support Consultant – Fashion eCommerce – Málaga
Job Summary
People Hive is supporting a client in the search for a Customer Support Consultant Fashion eCommerce (Finnish) to join their team in Málaga.
The Finnish-speaking Customer Support Consultant will support customers of a leading fashion retailer across multiple channels handling enquiries complaints and more complex issues while ensuring a high standard of customer satisfaction. The role requires strong communication and problem-solving skills empathy and the ability to remain calm under pressure while accurately documenting customer interactions.
Critical Requirements
- Native level of Finnish
- Fluen English
- Fashion-oriented
- Good communication and problem-solving skills
- Comfortable handling financial and customer information
- Available to start ASAP
Whats on Offer
- Up to 3000 in bonus
- Relocation payment 500 reimbursed after month 1
Location: Málaga
Working arrangement: Onsite
Employment: Full-time
Languages: Finnish English
Working hours: MondayFriday 09:0018:00
Seniority: Entry to Mid-level
Industry: Customer Experience / BPO
Salary: 21000 gross/year
People Hive HR Consultancies LLC is acting as the recruitment partner for this vacancy. Applications will be handled confidentially and shared with the client as part of the recruitment process.
Job Reference: PH-DSR-066