Customer Service Advisor with Dutch – Malaga, Spain

No experience Thats fine this one comes with full training in Malaga Spain.

Youll spend most of it on handle incoming and outgoing calls as well as customer requests via Live and chat and email. Support customers with questions about orders products and promotions always ensuring a professional and friendly approach. Process calls redirected from stores and register them accurately in the ticketing system. Follow established procedures and project guidelines to ensure consistent service. Focus on delivering exceptional customer service and continuously improving customer satisfaction. Work collaboratively with colleagues communicating quickly and effectively across different channels. Meet performance targets while ensuring quality in every interaction. Potential to handle customer inquiries via social media channels in the future.

Were looking for someone with fluent dutch and good and english (both written and spoken). Previous experience with computer systems and CRM tools with the ability to multitask across them. Customer-friendly patient and able to manage difficult situations with professionalism and positivity. Punctual detail-oriented and proactive in developing knowledge about services procedures and products. Strong teamwork and communication skills. Comfortable working in a fast-changing environment.

19 200 year

One honest note on Barcelona: rents are higher than in Lisbon or Sofia so budget accordingly.

• Private Health Cover
• Paid Training

• Full-time permanent
• Spanish contract with full registration in the Spanish healthcare system from day one. Paid training and onboarding program. Paid vacation (4 weeks 4 additional days per year). Career growth opportunities and professional development programs. Modern and spacious office in Benalmádena Málaga. Working schedule: rotating shifts between
• MondayFriday (08:0021:00) Saturday (09:0017:00) and Sunday (11:0017:00) with two free weekends per month. International diverse and supportive work environment

• Relocation payment 500EUR paid after 1 month of start
• Notes: 9-18h M-F 2
• Satudays per month our client

CloserHire is partnering with a global leader in customer experience and digital solutions to recruit Dutch-speaking Customer Service Advisors for an e-commerce project based in Benalmádena Málaga. This is a fantastic opportunity to join an international team while supporting customers with world-class service.

Climate food and late nights plus a deep international jobs market if you stay on.

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation to check the role genuinely fits
• The companys own interview stage
• Offer and contract we stay involved through paperwork and arrival

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.